| A meta‐analytic investigation of the relationship between HRM bundles and firm performance M Subramony Human resource management 48 (5), 745-768, 2009 | 1243 | 2009 |
| Leadership development practice bundles and organizational performance: The mediating role of human capital and social capital M Subramony, J Segers, C Chadwick, A Shyamsunder Journal of Business Research 83, 120-129, 2018 | 388 | 2018 |
| Service research priorities: managing and delivering service in turbulent times AL Ostrom, JM Field, D Fotheringham, M Subramony, A Gustafsson, ... Journal of Service Research 24 (3), 329-353, 2021 | 382 | 2021 |
| Service research priorities: designing sustainable service ecosystems JM Field, D Fotheringham, M Subramony, A Gustafsson, AL Ostrom, ... Journal of Service Research 24 (4), 462-479, 2021 | 240 | 2021 |
| Cracking but not breaking: Joint effects of faultline strength and diversity climate on loyal behavior Y Chung, H Liao, SE Jackson, M Subramony, S Colakoglu, Y Jiang Academy of Management Journal 58 (5), 1495-1515, 2015 | 208 | 2015 |
| The long-term influence of service employee attrition on customer outcomes and profits M Subramony, BC Holtom Journal of Service Research 15 (4), 460-473, 2012 | 198 | 2012 |
| Employee customer orientation in manufacturing organizations: Joint influences of customer proximity and the senior leadership team. H Liao, M Subramony Journal of applied Psychology 93 (2), 317, 2008 | 181 | 2008 |
| The relationship between human resource investments and organizational performance: A firm-level examination of equilibrium theory. M Subramony, N Krause, J Norton, GN Burns Journal of Applied Psychology 93 (4), 778, 2008 | 178 | 2008 |
| Why organizations adopt some human resource management practices and reject others: An exploration of rationales M Subramony Human Resource Management 45 (2), 195-210, 2006 | 175 | 2006 |
| Leveraging human touch in service interactions: Lessons from hospitality D Solnet, M Subramony, RC Ford, M Golubovskaya, HJ Kang, M Hancer Journal of Service Management 30 (3), 392-409, 2019 | 163 | 2019 |
| Services management research: Review, integration, and future directions M Subramony, SD Pugh Journal of Management 41 (1), 349-373, 2015 | 163 | 2015 |
| Four Decades of Frontline Service Employee Research: An Integrative Bibliometric Review M Subramony, M Groth, XJ Hu, Y Wu Journal of Service Research 26, 230-248, 2021 | 135 | 2021 |
| Service work in 2050: toward a work ecosystems perspective M Subramony, D Solnet, M Groth, D Yagil, N Hartley, P Beomcheol Kim, ... Journal of Service Management 29 (5), 956-974, 2018 | 79 | 2018 |
| Algorithmic management in the gig economy: A systematic review and research integration I Kadolkar, S Kepes, M Subramony Journal of Organizational Behavior 46 (7), 1057-1080, 2025 | 68 | 2025 |
| Employee and customer perceptions of service quality in an Indian firm M Subramony, TA Beehr, CM Johnson Applied Psychology 53 (2), 311-327, 2004 | 62 | 2004 |
| Investing in HR? Human Resource Function Investments and Labor Productivity in US Organizations M Subramony, JP Guthrie, J Dooney, W Analytics International Journal of Human Resource Management 32 (2), 307-330, 2021 | 58 | 2021 |
| Accelerating employee-related scholarship in service management: research streams, propositions, and commentaries M Subramony, K Ehrhart, M Groth, BC Holtom, DD van Jaarsveld, D Yagil, ... Journal of Service Management 28 (5), 837-865, 2017 | 52 | 2017 |
| The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes M Subramony, M Golubovskaya, B Keating, D Solnet, J Field, M Witheriff Journal of Business Research 149, 363-374, 2022 | 44 | 2022 |
| SDG commentary: economic services for work and growth for all humans M Subramony, MS Rosenbaum Journal of Services Marketing 38 (2), 190-216, 2024 | 39 | 2024 |
| Taking services seriously: New directions in services management theory and research SD Pugh, M Subramony Human Resource Management Review 26 (1), 1-3, 2016 | 35 | 2016 |
