| Triangulation in industrial qualitative case study research: Widening the scope J Farquhar, N Michels, J Robson Industrial Marketing Management 87, 160-170, 2020 | 809 | 2020 |
| Consumer trust and confidence in the compliance of Islamic banks S Ashraf, J Robson, Y Sekhon Journal of Financial Services Marketing 20 (2), 133-144, 2015 | 121 | 2015 |
| The influence of national culture and industry structure on grocery retail customer loyalty MDS Kanakaratne, J Bray, J Robson Journal of Retailing and Consumer Services 54, 102013, 2020 | 84 | 2020 |
| Selective demarketing: When customers destroy value JD Farquhar, J Robson Marketing Theory 17 (2), 165-182, 2017 | 70 | 2017 |
| Recovering the corporate brand: Lessons from an industry crisis J Robson, JD Farquhar European Journal of Marketing 55 (7), 1954-1978, 2021 | 47 | 2021 |
| Determinants of digitally instigated insurance relationships M Gidhagen, S Gebert Persson International Journal of Bank Marketing 29 (7), 517-534, 2011 | 41 | 2011 |
| The importance of service quality in British Muslim’s choice of an Islamic or non-Islamic bank account N Abdullrahim, J Robson Journal of Financial Services Marketing 22 (2), 54-63, 2017 | 36 | 2017 |
| General insurance marketing: A review and future research agenda J Robson Journal of Financial Services Marketing 20 (4), 282-291, 2015 | 36 | 2015 |
| Addressing the research needs of the insurance sector J Robson, Y Sekhon International Journal of Bank Marketing 29 (7), 512-516, 2011 | 29 | 2011 |
| Value through combined offerings of bank and insurance I Mäenpää, R Voutilainen International Journal of Bank Marketing 29 (7), 535-554, 2011 | 25 | 2011 |
| Revisiting the mediating effect of normative commitment in B2B bank relationships in Nigeria M Ojeme, J Robson International Journal of Bank Marketing 38 (5), 1159-1175, 2020 | 21 | 2020 |
| Working up a debt: students as vulnerable consumers J Robson, JD Farquhar, C Hindle Journal of Marketing for Higher Education 27 (2), 274-289, 2017 | 21 | 2017 |
| The intellectual property implications of the development of industrial 3D printing D Mendis, J Nordemann, R Ballardini, H Brorsen, MDC Calatrava Moreno, ... European Commission, 2020 | 17 | 2020 |
| A brave new world: Branding in financial services JD Farquhar, J Robson The Routledge companion to financial services marketing, 204-218, 2014 | 16 | 2014 |
| Understanding the strain of inter-personal relationships on employees J Robson, Y Sekhon, HS Ning Journal of Business & Industrial Marketing 31 (8), 995-1003, 2016 | 13 | 2016 |
| Megaspores with multifurcate and bifurcate processes from Old Red Sandstone facies of Tournasian age, from the Taff Gorge, South Glamorgan, Wales KC Allen, J Robson New Phytologist 88 (2), 387-398, 1981 | 13 | 1981 |
| Service brand rehab: diagnosing trust repair mechanisms E Bolat, J Robson, KJ Sit, S Birch-Chapman, S Ashraf, J Memery, ... Qualitative Market Research: An International Journal 23 (4), 725-746, 2020 | 8 | 2020 |
| Repairing political trust in Tunisia M Sghaier, H Skandrani, J Robson Qualitative Market Research: An International Journal 24 (4), 497-520, 2021 | 7 | 2021 |
| Co-creating brand identity: 24The case of UK higher education J Robson, SK Roy, C Chapleo, HPS Yang Strategic brand management in higher education, 25-40, 2019 | 7 | 2019 |
| A conceptual framework for classifying and understanding relationship marketing within schools HP Yang, J Robson The Management and Leadership of Educational Marketing: Research, Practice …, 2012 | 7 | 2012 |
