| Knowledge-intensive business services: users, carriers and sources of innovation I Miles, N Kastrinos, R Bilderbeek, P Den Hertog, K Flanagan, W Huntink, ... European Commission, 1995 | 1588* | 1995 |
| The new service economy: the transformation of employment in industrial societies JI Gershuny, I Miles (No Title), 1983 | 1292 | 1983 |
| Innovation in services I Miles The handbook of industrial innovation, 1995 | 1216 | 1995 |
| Innovation, measurement and services: the new problematique R Coombs, I Miles Innovation systems in the service economy: Measurement and case study …, 2000 | 921 | 2000 |
| Knowledge intensive business services: prospects and policies I Miles foresight 7 (6), 39-63, 2005 | 789 | 2005 |
| Patterns of innovation in service industries I Miles IBM Systems journal 47 (1), 115-128, 2008 | 679 | 2008 |
| Services in the new industrial economy I Miles futures 25 (6), 653-672, 1993 | 630 | 1993 |
| Two decades of research on innovation in services: Which place for public services? F Djellal, F Gallouj, I Miles Structural change and economic dynamics 27, 98-117, 2013 | 486 | 2013 |
| On the differences between public and private sector innovation T Halvorsen, J Hauknes, I Miles, R Røste Publin Report. Oslo, 2005 | 440* | 2005 |
| Services innovation: coming of age in the knowledge-based economy I Miles International Journal of Innovation Management 4 (04), 371-389, 2000 | 435 | 2000 |
| Hidden innovation in the creative industries I Miles, L Green Nesta, 2008 | 428 | 2008 |
| The development of technology foresight: A review I Miles Technological forecasting and social change 77 (9), 1448-1456, 2010 | 385 | 2010 |
| Innovation systems in the service economy: measurement and case study analysis Springer Science & Business Media, 2000 | 385* | 2000 |
| Demystifying social statistics J Irvine, I Miles, J Evans (No Title), 1979 | 378* | 1979 |
| Service innovation in manufacturing firms: Evidence from Spain L Santamaría, MJ Nieto, I Miles Technovation 32 (2), 144-155, 2012 | 376 | 2012 |
| Services and the Knowledge-based Economy Psychology Press, 2000 | 369* | 2000 |
| The incidence and effects of innovation in services: evidence from Germany C Hipp, BS Tether, I Miles International journal of innovation management 4 (04), 417-453, 2000 | 361 | 2000 |
| Standardisation and particularisation in services: evidence from Germany BS Tether, C Hipp, I Miles Research Policy 30 (7), 1115-1138, 2001 | 295 | 2001 |
| Services innovation: a reconfiguration of innovation studies I Miles PREST, University of Manchester, 2001 | 287 | 2001 |
| Innovation collaboration and appropriability by knowledge-intensive business services firms M Miozzo, P Desyllas, H Lee, I Miles Research Policy 45 (7), 1337-1351, 2016 | 266 | 2016 |
Kieron FlanaganProfessor of S&T Policy, Manchester Institute of Innovation Research, University of ManchesterVerified email at manchester.ac.uk
