| Customer knowledge management via social media: The case of Starbucks AYK Chua, S Banerjee Journal of Knowledge Management 17 (2), 237-249, 2013 | 531 | 2013 |
| In search of patterns among travellers' hotel ratings in TripAdvisor S Banerjee, AYK Chua Tourism management 53, 125-131, 2016 | 499 | 2016 |
| Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality AYK Chua, S Banerjee Computers in Human Behavior 54, 547-554, 2016 | 309 | 2016 |
| Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth AYK Chua, S Banerjee Journal of the Association for Information Science and Technology 66 (2 …, 2015 | 305 | 2015 |
| Deep learning to filter SMS spam PK Roy, JP Singh, S Banerjee Future Generation Computer Systems 102, 524-533, 2020 | 296 | 2020 |
| Intentions to trust and share online health rumors: An experiment with medical professionals AYK Chua, S Banerjee Computers in Human Behavior 87, 1-9, 2018 | 209 | 2018 |
| Machine learning techniques and older adults processing of online information and misinformation: A COVID-19 Study J Choudrie, S Banerjee, K Kotecha, R Walambe, H Karande, J Ameta Computers in Human Behavior, 106716, 2021 | 150 | 2021 |
| Analysis of community question‐answering issues via machine learning and deep learning: State‐of‐the‐art review PK Roy, S Saumya, JP Singh, S Banerjee, A Gutub CAAI Transactions on Intelligence Technology 8 (1), 95-117, 2023 | 122 | 2023 |
| To share or not to share: The role of epistemic belief in online health rumors AYK Chua, S Banerjee International journal of medical informatics 108, 36-41, 2017 | 114 | 2017 |
| Reliability of reviews on the Internet: The case of TripAdvisor AYK Chua, S Banerjee World congress on engineering & computer science: International conference …, 2013 | 114 | 2013 |
| Using supervised learning to classify authentic and fake online reviews S Banerjee, AYK Chua, JJ Kim Proceedings of the 9th international conference on ubiquitous information …, 2015 | 109 | 2015 |
| So fast so good: An analysis of answer quality and answer speed in community question‐answering sites AYK Chua, S Banerjee Journal of the American Society for Information Science and Technology 64 …, 2013 | 87 | 2013 |
| Applying the theory of planned behavior: Examining how communication, attitudes, social norms, and perceived behavioral control relate to healthy lifestyle intention in Singapore S Banerjee, SS Ho International Journal of Healthcare Management 13 (sup1), 496-503, 2020 | 86 | 2020 |
| AI-enabled investment advice: Will users buy it? AYK Chua, A Pal, S Banerjee Computers in Human Behavior 138, 107481, 2023 | 80 | 2023 |
| Trust in online hotel reviews across review polarity and hotel category S Banerjee, AYK Chua Computers in Human Behavior 90, 265-275, 2019 | 80 | 2019 |
| Applauses in hotel reviews: Genuine or deceptive? S Banerjee, AYK Chua 2014 Science and Information Conference, 938-942, 2014 | 80 | 2014 |
| Answers or no answers: Studying question answerability in stack overflow AYK Chua, S Banerjee Journal of Information Science 41 (5), 720-731, 2015 | 74 | 2015 |
| A theoretical framework to identify authentic online reviews S Banerjee, A YK Chua Online Information Review 38 (5), 634-649, 2014 | 74 | 2014 |
| To capture the research landscape of lecture capture in university education S Banerjee Computers & education 160, 104032, 2021 | 72 | 2021 |
| Exaggeration in fake vs. authentic online reviews for luxury and budget hotels S Banerjee International journal of information management 62, 102416, 2022 | 69 | 2022 |
Alton ChuaNanyang Technological UniversityVerified email at ntu.edu.sg
