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Noortje de Boer
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Year
Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce
N de Boer, N Raaphorst
Public Management Review, 2021
1792021
Why do employers (fail to) hire people with disabilities? A systematic review of capabilities, opportunities and motivations
R Nagtegaal, N De Boer, R Van Berkel, B Derks, L Tummers
Journal of occupational rehabilitation 33 (2), 329-340, 2023
1072023
How do Citizens assess street-Level bureaucrats’ warmth and competence? A typology and test
N de Boer
Public Administration Review 80 (4), 532-542, 2020
1042020
Does disclosure of performance information influence street‐level Bureaucrats’ enforcement style?
N de Boer, J Eshuis, EH Klijn
Public Administration Review 78 (5), 694-704, 2018
682018
Street-level enforcement style: A multidimensional measurement instrument
N de Boer
International Journal of Public Administration 42 (5), 380-391, 2019
632019
A street‐level perspective on government transparency and regulatory performance: Does relational distance matter?
N De Boer, J Eshuis
Public Administration 96 (3), 452-467, 2018
502018
Leading frontline enforcers: How supervisors' leadership style impacts inspectors' enforcement style
EH Klijn, N de Boer, J Eshuis
Public Management Review, 2020
402020
Street-level bureaucrats' emotional intelligence and its relation to their performance
J Eshuis, N de Boer, EH Klijn
Public Administration, 2022
312022
The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector
K Dinhof, S Neo, I Bertram, R Bouwman, N De Boer, G Szydlowski, ...
Public Management Review 26 (7), 1941-1962, 2024
302024
The (un)intended effects of street-level bureaucrats’ enforcement style: Do citizens shame or obey bureaucrats?
N de Boer
Public Policy & Administration, 2020
272020
Social media and personal attacks: A comparative perspective on co-creation and political advertising in presidential campaigns on YouTube
N de Boer, H Sütfeld, J Groshek
First Monday, 2012
252012
Working 9 to 5? A cross-national analysis of public sector worker stereotypes
S Neo, I Bertram, G Szydlowski, R Bouwman, N De Boer, ...
Public Management Review 26 (7), 2064-2093, 2024
212024
Compassion, Bureaucrat Bashing and Public Administration
G Szydlowski, N de Boer, L Tummers
Public Administration Review, 2022
202022
Compassion towards clients: a scale and test on frontline workers’ burnout
E Ropes, N de Boer
Journal of European Public Policy 28 (5), 723-741, 2021
182021
Blaming the bureaucrat: Does perceived blame risk influence inspectors’ enforcement style?
EH Klijn, J Eshuis, A Opperhuizen, N de Boer
International Review of Administrative Sciences, 19, 2020
142020
Increasing Street-Level bureaucrats’ Well-Being in times of crisis: A survey experiment with two social belonging interventions
N de Boer, C Schott, K Loyens
Review of Public Personnel Administration 45 (3), 566-588, 2025
52025
Respondents report survey public private partnerships
EH Klijn, J Koppenjan, N de Boer
52014
A hijab-effect too? Clients’ reflections on professionalism and empathy toward hijab-wearing public servants
K Dinhof, J Willems, N de Boer
Review of Public Personnel Administration 45 (4), 697-732, 2025
32025
Positive Public Sector Stereotypes and their Impact on Public Service Delivery: An Audit Experiment
G Szydlowski, N de Boer, L Tummers
Behavioural Public Policy, 2024
32024
On the outside, Looking in: Understanding transparency at the frontline
N de Boer
Erasmus University Rotterdam, 2019
22019
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Articles 1–20