| Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce N de Boer, N Raaphorst Public Management Review, 2021 | 179 | 2021 |
| Why do employers (fail to) hire people with disabilities? A systematic review of capabilities, opportunities and motivations R Nagtegaal, N De Boer, R Van Berkel, B Derks, L Tummers Journal of occupational rehabilitation 33 (2), 329-340, 2023 | 107 | 2023 |
| How do Citizens assess street-Level bureaucrats’ warmth and competence? A typology and test N de Boer Public Administration Review 80 (4), 532-542, 2020 | 104 | 2020 |
| Does disclosure of performance information influence street‐level Bureaucrats’ enforcement style? N de Boer, J Eshuis, EH Klijn Public Administration Review 78 (5), 694-704, 2018 | 68 | 2018 |
| Street-level enforcement style: A multidimensional measurement instrument N de Boer International Journal of Public Administration 42 (5), 380-391, 2019 | 63 | 2019 |
| A street‐level perspective on government transparency and regulatory performance: Does relational distance matter? N De Boer, J Eshuis Public Administration 96 (3), 452-467, 2018 | 50 | 2018 |
| Leading frontline enforcers: How supervisors' leadership style impacts inspectors' enforcement style EH Klijn, N de Boer, J Eshuis Public Management Review, 2020 | 40 | 2020 |
| Street-level bureaucrats' emotional intelligence and its relation to their performance J Eshuis, N de Boer, EH Klijn Public Administration, 2022 | 31 | 2022 |
| The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector K Dinhof, S Neo, I Bertram, R Bouwman, N De Boer, G Szydlowski, ... Public Management Review 26 (7), 1941-1962, 2024 | 30 | 2024 |
| The (un)intended effects of street-level bureaucrats’ enforcement style: Do citizens shame or obey bureaucrats? N de Boer Public Policy & Administration, 2020 | 27 | 2020 |
| Social media and personal attacks: A comparative perspective on co-creation and political advertising in presidential campaigns on YouTube N de Boer, H Sütfeld, J Groshek First Monday, 2012 | 25 | 2012 |
| Working 9 to 5? A cross-national analysis of public sector worker stereotypes S Neo, I Bertram, G Szydlowski, R Bouwman, N De Boer, ... Public Management Review 26 (7), 2064-2093, 2024 | 21 | 2024 |
| Compassion, Bureaucrat Bashing and Public Administration G Szydlowski, N de Boer, L Tummers Public Administration Review, 2022 | 20 | 2022 |
| Compassion towards clients: a scale and test on frontline workers’ burnout E Ropes, N de Boer Journal of European Public Policy 28 (5), 723-741, 2021 | 18 | 2021 |
| Blaming the bureaucrat: Does perceived blame risk influence inspectors’ enforcement style? EH Klijn, J Eshuis, A Opperhuizen, N de Boer International Review of Administrative Sciences, 19, 2020 | 14 | 2020 |
| Increasing Street-Level bureaucrats’ Well-Being in times of crisis: A survey experiment with two social belonging interventions N de Boer, C Schott, K Loyens Review of Public Personnel Administration 45 (3), 566-588, 2025 | 5 | 2025 |
| Respondents report survey public private partnerships EH Klijn, J Koppenjan, N de Boer | 5 | 2014 |
| A hijab-effect too? Clients’ reflections on professionalism and empathy toward hijab-wearing public servants K Dinhof, J Willems, N de Boer Review of Public Personnel Administration 45 (4), 697-732, 2025 | 3 | 2025 |
| Positive Public Sector Stereotypes and their Impact on Public Service Delivery: An Audit Experiment G Szydlowski, N de Boer, L Tummers Behavioural Public Policy, 2024 | 3 | 2024 |
| On the outside, Looking in: Understanding transparency at the frontline N de Boer Erasmus University Rotterdam, 2019 | 2 | 2019 |