| Addressing the personalization-privacy paradox: An empirical assessment from a field experiment on smartphone users J Sutanto, E Palme, CH Tan, CW Phang MIS quarterly, 1141-1164, 2013 | 690 | 2013 |
| Senior citizens' acceptance of information systems: A study in the context of e-government services CW Phang, J Sutanto, A Kankanhalli, Y Li, BCY Tan, HH Teo IEEE transactions on engineering management 53 (4), 555-569, 2006 | 472 | 2006 |
| The role of IT in successful knowledge management initiatives A Kankanhalli, F Tanudidjaja, J Sutanto, BCY Tan Communications of the ACM 46 (9), 69-73, 2003 | 294 | 2003 |
| Senior citizens' adoption of e-government: In quest of the antecedents of perceived usefulness CW Phang, Y Li, J Sutanto, A Kankanhalli Proceedings of the 38th annual Hawaii international conference on system …, 2005 | 226 | 2005 |
| The influence of user interaction and participation in social media on the consumption intention of niche products CW Phang, C Zhang, J Sutanto Information & Management 50 (8), 661-672, 2013 | 201 | 2013 |
| Buyers’ purchasing time and herd behavior on deal-of-the-day group-buying websites Y Liu, J Sutanto Electronic Markets 22 (2), 83-93, 2012 | 139 | 2012 |
| Emergent leadership in virtual collaboration settings: A social network analysis approach J Sutanto, CH Tan, B Battistini, CW Phang Long Range Planning 44 (5-6), 421-439, 2011 | 124 | 2011 |
| Leveraging O2O commerce for product promotion: an empirical investigation in Mainland China CW Phang, CH Tan, J Sutanto, F Magagna, X Lu IEEE Transactions on Engineering Management 61 (4), 623-632, 2014 | 119 | 2014 |
| Change management in interorganizational systems for the public J Sutanto, A Kankanhalli, J Tay, KS Raman, BCY Tan Journal of Management Information Systems 25 (3), 133-176, 2008 | 102 | 2008 |
| The role of marketer-and user-generated content in sustaining the growth of a social media brand community Y Ding, CW Phang, X Lu, CH Tan, J Sutanto 2014 47th Hawaii International Conference on System Sciences, 1785-1792, 2014 | 70 | 2014 |
| Visiting mobile application development: What, how and where A Gasimov, CH Tan, CW Phang, J Sutanto 2010 Ninth International Conference on Mobile Business and 2010 Ninth Global …, 2010 | 68 | 2010 |
| Checkout queue virtualization system for retail establishments B Hess, F Von Reischach, J Sutanto US Patent 8,510,163, 2013 | 67 | 2013 |
| Privacy-deprived e-commerce: the efficacy of consumer privacy policies on China's e-commerce websites from a legal perspective R Zhu, A Srivastava, J Sutanto Information Technology & People 33 (6), 1601-1626, 2020 | 65 | 2020 |
| Attention allocation in information-rich environments: The case of news aggregators C Dellarocas, J Sutanto, M Calin, E Palme Management science 62 (9), 2543-2562, 2016 | 65 | 2016 |
| Older people’s needs in urban disaster response: A systematic literature review N Phraknoi, J Sutanto, Y Hu, YS Goh, CEC Lee International journal of disaster risk reduction 96, 103809, 2023 | 59 | 2023 |
| Using personal communication technologies for commercial communications: a cross-country investigation of email and SMS CH Tan, J Sutanto, CW Phang, A Gasimov Information Systems Research 25 (2), 307-327, 2014 | 52 | 2014 |
| Multifarious roles and conflicts on an interorganizational green IS DE Leidner, J Sutanto, L Goutas MIS quarterly 46 (1), 591-608, 2022 | 51 | 2022 |
| Knowledge seekers’ and contributors’ reactions to recommendation mechanisms in knowledge management systems J Sutanto, Q Jiang Information & management 50 (5), 258-263, 2013 | 51 | 2013 |
| An exploratory study of electronic medical record implementation and recordkeeping culture: the case of hospitals in Indonesia MK Hossain, J Sutanto, PW Handayani, AA Haryanto, J Bhowmik, ... BMC Health Services Research 25 (1), 1-20, 2025 | 42 | 2025 |
| Deriving IT-mediated task coordination portfolios for global virtual teams J Sutanto, A Kankanhalli, BCY Tan IEEE Transactions on Professional Communication 54 (2), 133-151, 2011 | 40 | 2011 |