| Trust, individualism and job characteristics as predictors of employee preference for teamwork S Kiffin-Petersen, J Cordery International Journal of Human Resource Management 14 (1), 93-116, 2003 | 388 | 2003 |
| The big five, emotional exhaustion and citizenship behaviors in service settings: The mediating role of emotional labor SA Kiffin-Petersen, CL Jordan, GN Soutar Personality and Individual Differences 50 (1), 43-48, 2011 | 213 | 2011 |
| Trust: A neglected variable in team effectiveness research S Kiffin-Petersen Journal of Management & Organization 10 (1), 38-53, 2004 | 114 | 2004 |
| The exposed self: A multilevel model of shame and ethical behavior SA Murphy, S Kiffin-Petersen Journal of Business Ethics 141 (4), 657-675, 2017 | 96 | 2017 |
| The problem-solving service worker: Appraisal mechanisms and positive affective experiences during customer interactions S Kiffin-Petersen, SA Murphy, G Soutar Human relations 65 (9), 1179-1206, 2012 | 93 | 2012 |
| The influence personality and leader behaviours have on teacher self-leadership in vocational colleges G Marshall, S Kiffin-Petersen, G Soutar Educational Management Administration & Leadership 40 (6), 707-723, 2012 | 89 | 2012 |
| Service employees’ personality, customer orientation and customer incivility SA Kiffin-Petersen, GN Soutar International Journal of Quality and Service Sciences 12 (3), 281-296, 2020 | 44 | 2020 |
| ‘I feel mad so I be bad’: The role of affect, dissatisfaction and stress in determining responses to interpersonal deviance RT Michalak, SA Kiffin‐Petersen, NM Ashkanasy British Journal of Management 30 (3), 645-667, 2019 | 44 | 2019 |
| Ashamed of your shame? How discrepancy self-talk and social discourse influence individual shame at work SA Kiffin-Petersen Social functions of emotion and talking about emotion at work, 232-252, 2018 | 10 | 2018 |
| Are There Different'Types' Of Emotional Laborers?' C Jordan, G Soutar, S Kiffin-Petersen Are There Different'Types' Of Emotional Laborers?', N/A, 2008 | 9 | 2008 |
| When Western measures meet Eastern perspectives: A prototyping analysis of xinren in buyer-seller relationships T Migge, SA Kiffin-Petersen, S Purchase Industrial Marketing Management 91, 129-141, 2020 | 7 | 2020 |
| Shame: A review and research model SA Murphy, S Kiffin-Petersen Konferenssijulkaisu. Australian & New Zealand Academy of Management, 2012 | 5 | 2012 |
| Coping with interpersonal mistreatment: Not a case of “either or,” but rather “it depends” R Michalak, S Kiffin‐Petersen, NM Ashkanasy The handbook of stress and health: A guide to research and practice, 365-387, 2017 | 4 | 2017 |
| The relationship between trust and information disclosure in survey research S Kiffin-Petersen The Relationship Between Trust and Information Disclosure in Survey Research …, 2003 | 4 | 2003 |
| Influence of work design and work status on part-time employees' inclusion and work engagement: some Australian evidence J Sarich, S Kiffin-Petersen, G Soutar Journal of Management & Organization 29 (6), 1139-1156, 2023 | 3 | 2023 |
| The role of motivational systems and emotions in virtual work SA Murphy, MJ Hine, S Kiffin-Petersen Dr Communications of the IIMA 14 (3), 6, 2014 | 3 | 2014 |
| Thespian Exercise: An Innovative Approach to Teaching Negotiation Using Interactive Drama S Kiffin-Petersen, R Fells Business Education Innovation Journal VOLUME 3 NUMBER 50, 2010 | 3 | 2010 |
| The importance of trust in the implementation and viability of self-managing work teams S Kiffin-Petersen, J Cordery The importance of trust in the implementation and viability of self-managing …, 1998 | 3 | 1998 |
| Profiling Possible Perpetrators: Beyond the ‘Big Five’to the Dark Side of Personality MR Michalak, S Kiffin-Petersen Australian New Zealand Academy of Management Conference. Sydney, Australia …, 2010 | 2 | 2010 |
| Personality Influences on the Self-Leadership Practices of Vocational College Academic G Marshall, S Kiffin-Petersen, G Soutar Anzam,(Erişim http://www. anzam. org/wpcontent/uploads/pdf-manager …, 2009 | 2 | 2009 |
Geoffrey SoutarEmeritus Professor of Marketing, University of Western AustraliaVerified email at uwa.edu.au
