| Customer relationship management: Organizational and technological perspectives F Rajola Springer Science & Business Media, 2003 | 102 | 2003 |
| Customer relationship management in the financial industry organizational processes and technology innovation F Rajola Springer-Verlag, 2019 | 54 | 2019 |
| L'organizzazione dei sistemi di business intelligence nel settore finanziario: il datawarehouse e il data mining F Rajola FrancoAngeli, 2000 | 46 | 2000 |
| Ambidexterity in service organizations: Reference models from the banking industry M Marabelli, C Frigerio, F Rajola Industry and Innovation 19 (2), 109-126, 2012 | 42 | 2012 |
| Designing effective collaboration, learning and innovation systems for education professionals AA Angehrn, K Maxwell, AM Luccini, F Rajola International Journal of Knowledge and Learning 5 (3-4), 193-206, 2009 | 25 | 2009 |
| Managing knowledge in large‐scale virtual projects: a community‐based approach M Marabelli, F Rajola, C Frigerio, S Newell International Journal of Managing Projects in Business 6 (2), 310-331, 2013 | 20 | 2013 |
| Financial well-being in active ageing F Rajola, C Frigerio, M Parrichi Active Ageing and Healthy Living, 69-77, 2014 | 19 | 2014 |
| ICT e società dell'informazione C Frigerio, F Rajola, A Carignani McGraw-Hill Education, 2010 | 18 | 2010 |
| ICT e sistemi informativi aziendali S Haag, M Cummings, A Phillips, A Carigani, F Rajola, M Bello, A Longo McGraw-Hill Companies, 2007 | 12 | 2007 |
| L'organizzazione della funzione sistemi informativi in banca F Rajola Angeli, 1999 | 12 | 1999 |
| Manuale dell’innovazione: strategia, organizzazione e tecnologia F Rajola Il Sole 24, 2006 | 10 | 2006 |
| Open innovation effectiveness in the financial services sector F Piobbici, F Rajola, C Frigerio International Workshop on Enterprise Applications, Markets and Services in …, 2018 | 9 | 2018 |
| Intelligenza artificiale in banca C Nottola, C Rossignoli Tendenze evolutive ed esperienze operative a confronto, 1995 | 9 | 1995 |
| Il rischio di reputazione e di non conformità M Anolli, F Rajola Strumenti e metodi per la governance e la gestione operativa, Bancaria …, 2010 | 7 | 2010 |
| Designing collaborative learning and innovation systems for education professionals AA Angehrn, K Maxwell, AM Luccini, F Rajola World Summit on Knowledge Society, 167-176, 2008 | 6 | 2008 |
| Processi decisionali e flessibilità: il customer relationship management in banca M Decastri, M De Marco, F Rajola 2 Workshop dei Docenti e Ricercatori di Organizzazione Aziendale, Università …, 2001 | 6 | 2001 |
| Sistemi di CRM e business intelligence nel settore finanziario F Rajola F. Angeli, Milano, 2000 | 5 | 2000 |
| Information technology issues in Italy C Frigerio, M Martinez, MP Iacono, F Rajola, T Jacks The World IT Project: Global Issues in Information Technology, 195-207, 2020 | 3 | 2020 |
| Sistemi informativi e trend digitali J Valacich, A Carignani, C Schneider, V Gemmo, F Rajola Pearson Italia, 2019 | 3 | 2019 |
| The Theoretical Framework of CRM F Rajola Customer Relationship Management in the Financial Industry: Organizational …, 2013 | 3 | 2013 |