| Comparing measures of citizen trust and user satisfaction as indicators of ‘good governance’: Difficulties in linking trust and satisfaction indicators G Bouckaert, S Van de Walle International Review of Administrative Sciences 69 (3), 329-343, 2003 | 958 | 2003 |
| Public service performance and trust in government: The problem of causality S Van de Walle, G Bouckaert International journal of public administration 26 (8-9), 891-913, 2003 | 891 | 2003 |
| The Effects of New Public Management on the Quality of Public Services. V Lapuente, S Van de Walle Governance, 2020 | 742 | 2020 |
| New public management and citizens' perceptions of local service efficiency, responsiveness, equity and effectiveness R Andrews, S Van de Walle Public Management Review 15 (5), 762-783, 2013 | 632 | 2013 |
| Trust in the public sector: Is there any evidence for a long-term decline? S Van de Walle, S Van Roosbroek, G Bouckaert International Review of Administrative Sciences 74 (1), 47-64, 2008 | 493 | 2008 |
| The impact of the New Public Management: Challenges for coordination and cohesion in European public sectors. S Van de Walle, G Hammerschmid Administrative Culture/Halduskultuur 12 (2), 2011 | 392 | 2011 |
| Performance information in the public sector: How it is used W Van Dooren, S Van de Walle Springer, 2016 | 367 | 2016 |
| Assessing the relation between satisfaction with public service delivery and trust in Government. The impact of the predisposition of citizens toward Government on evalutations … JK Kampen, SV De Walle, G Bouckaert Public Performance & Management Review 29 (4), 387-404, 2006 | 333 | 2006 |
| Trust and distrust as distinct concepts: Why studying distrust in institutions is important S Van De Walle, F Six Journal of Comparative Policy Analysis: Research and Practice 16 (2), 158-174, 2014 | 287 | 2014 |
| International differences in public service motivation: Comparing regions across the world W Vandenabeele, S Van de Walle Motivation in public management: The call of public service, 223-244, 2008 | 275 | 2008 |
| A contingency approach to representative bureaucracy: Power, equal opportunities and diversity S Groeneveld, S Van de Walle International Review of Administrative Sciences 76 (2), 239-258, 2010 | 248 | 2010 |
| The order of questions in a survey on citizen satisfaction with public services: Lessons from a split‐ballot experiment S Van de Walle, GG Van Ryzin Public Administration 89 (4), 1436-1450, 2011 | 223 | 2011 |
| Public administration reforms in Europe. The view from the top G Hammerschmid, S Van de Walle, R Andrews, P Bezes Edward Elgar, 2016 | 217 | 2016 |
| Government performance and trust in government G Bouckaert, S Van de Walle Ponencia presentada en la annual conference of the European group on public …, 2001 | 198 | 2001 |
| Identity vs Performance: An overview of theories explaining trust in government G Bouckaert, S Van de Walle, B Maddens, JK Kampen Second Report. Leuven: Public Management Institute, 2002 | 195 | 2002 |
| Public service delivery and effects on trust and satisfaction S Van de Walle The Palgrave Handbook of Public Administration and Management in Europe, 2017 | 191* | 2017 |
| New public management reforms in Europe and their effects: Findings from a 20-country top executive survey G Hammerschmid, S Van de Walle, R Andrews, AMS Mostafa International Review of Administrative Sciences 85 (3), 399-418, 2019 | 178 | 2019 |
| Potential for comparative public opinion research in public administration G Bouckaert, S Van de Walle, JK Kampen International Review of Administrative Sciences 71 (2), 229-240, 2005 | 174 | 2005 |
| The state of the world's bureaucracies S Van de Walle Journal of comparative policy analysis 8 (4), 437-448, 2006 | 169 | 2006 |
| Organizational socialization in public administration research: A systematic review and directions for future research S Moyson, N Raaphorst, S Groeneveld, S Van de Walle The American Review of Public Administration 48 (6), 610-627, 2018 | 168 | 2018 |
Geert BouckaertKU Leuven - Public Governance InstituteVerified email at kuleuven.be
