| The digital cage: Administrative exclusion through information architecture–The case of the Dutch civil registry's master data management system R Peeters, A Widlak Government Information Quarterly 35 (2), 175-183, 2018 | 184 | 2018 |
| The political economy of administrative burdens: A theoretical framework for analyzing the organizational origins of administrative burdens R Peeters Administration & Society 52 (4), 566-592, 2020 | 177 | 2020 |
| The unequal distribution of administrative burden: A framework and an illustrative case study for understanding variation in people's experience of burdens M Chudnovsky, R Peeters Social Policy & Administration 55 (4), 527-542, 2021 | 174 | 2021 |
| Street-level bureaucracy in weak state institutions: a systematic review of the literature R Peeters, SA Campos International Review of Administrative Sciences 89 (4), 977-995, 2023 | 120 | 2023 |
| The algorithmic society M Schuilenburg, R Peeters London‒New York, 2021 | 113 | 2021 |
| Administrative exclusion in the infrastructure‐level bureaucracy: The case of the Dutch daycare benefit scandal R Peeters, AC Widlak Public Administration Review 83 (4), 863-877, 2023 | 108 | 2023 |
| Responsibilisation on government's terms: new welfare and the governance of responsibility and solidarity R Peeters Social Policy and Society 12 (4), 583-595, 2013 | 105 | 2013 |
| Machine justice: Governing security through the bureaucracy of algorithms R Peeters, M Schuilenburg Information Polity 23 (3), 267-280, 2018 | 103 | 2018 |
| The agency of algorithms: Understanding human-algorithm interaction in administrative decision-making R Peeters Information Polity 25 (4), 507-522, 2020 | 101 | 2020 |
| Smart cities and the architecture of security: pastoral power and the scripted design of public space M Schuilenburg, R Peeters City, Territory and Architecture 5 (1), 13, 2018 | 90 | 2018 |
| Manufacturing responsibility: The governmentality of behavioural power in social policies R Peeters Social Policy and Society 18 (1), 51-65, 2019 | 81 | 2019 |
| Low‐trust bureaucracy: Understanding the Mexican bureaucratic experience R Peeters, H Trujillo Jiménez, E O'Connor, P Ogarrio Rojas, ... Public Administration and Development 38 (2), 65-74, 2018 | 76 | 2018 |
| Administrative errors and the burden of correction and consequence: How information technology exacerbates the consequences of bureaucratic mistakes for citizens A Widlak, R Peeters International Journal of Electronic Governance 12 (1), 40-56, 2020 | 66 | 2020 |
| The preventive gaze: How prevention transforms our understanding of the state R Peeters | 64 | 2013 |
| Digital administrative burdens: An agenda for analyzing the citizen experience of digital bureaucratic encounters R Peeters Perspectives on Public Management and Governance 6 (1), 7-13, 2023 | 57 | 2023 |
| Taking the bite out of administrative burdens: How beneficiaries of a Mexican social program ease administrative burdens in street‐level interactions R Peeters, SA Campos Governance 34 (4), 1001-1018, 2021 | 56 | 2021 |
| Acting out or playing along: A typology of citizens' low trust responses to public organizations R Peeters, MI Dussauge Laguna Governance 34 (4), 965-981, 2021 | 46 | 2021 |
| Parabureaucracy: The case of Mexico's “Servants of the Nation” A González‐Vázquez, F Nieto‐Morales, R Peeters Governance 37, 41-60, 2024 | 42 | 2024 |
| A cascade of exclusion: Administrative burdens and access to citizenship in the case of Argentina’s national identity document M Chudnovsky, R Peeters International Review of Administrative Sciences 88 (4), 1068-1085, 2022 | 42 | 2022 |
| Gaming the System: Responses to Dissatisfaction with Public Services Beyond Exit and Voice R Peeters, A Gofen, O Meza Public Administration, 2020 | 42 | 2020 |
