
Pedram Rezaeian
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One of the best online shops that I ever used. Fair prices, the variety of products is beyond expectation, fantastic and polite support, tracking orders in a way that you know what is the each stage of your parcel, and other features are the ones that each customer is looking for. Downsides: Manipulative promotions. Never use them ! not even once. it's fraud! even when the parcel took longer than it's written, they pay $5 on paper! it's an absolute lie!
42 people found this review helpful
Hello, thank you for reaching out. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you have any further questions, please contact us with more details via Temu.com or Temu app live chat so we can assist you further. Best wishes, Temu Team.

541 Richard
I LOVED this app, and made quite a few purchases. Now.... not so much. So tired of the lies, the misleading "promotions", the gambling approach to trying to guilt you into purchases, the 45 seconds of splash screens of fake wins that I often can't skip, etc. After yesterday I'm done. I followed all of the stipulations to a promotion that they emailed me, to get 2 free items. After 2 hours with "support" I was basically told "you're wrong, that promotion didn't exist, and you're out of luck"
1,252 people found this review helpful
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Please message us with more details via the live chat on Temu.com or the Temu app using this link: https://share.temu.com/NWGRVrrOSMA. We can assist you further. Best wishes, Temu Team.

Robert F
fairly deceptive deals at times, it'll say buy an item and get three items of your choice for only a penny a piece, but it's never quite enough to qualify for that penny price for the last item. so don't buy into a lot of the weird promotions on there. just use it like you would any other e-commerce app.
34 people found this review helpful
Hello, thank you for reaching out. We are sorry for any inconvenience it caused. We would like to assure you that all of our activities are valid and we have strict policies in place to ensure the integrity of our promotions and activities. For any help, please contact us through Temu.com or Temu app live chat. Best wishes, Temu Team