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WO2000048377A1 - Procede de service telephonique pour l'envoi des courriers electroniques - Google Patents

Procede de service telephonique pour l'envoi des courriers electroniques Download PDF

Info

Publication number
WO2000048377A1
WO2000048377A1 PCT/IL2000/000085 IL0000085W WO0048377A1 WO 2000048377 A1 WO2000048377 A1 WO 2000048377A1 IL 0000085 W IL0000085 W IL 0000085W WO 0048377 A1 WO0048377 A1 WO 0048377A1
Authority
WO
WIPO (PCT)
Prior art keywords
mail
server
message
look
recipient
Prior art date
Application number
PCT/IL2000/000085
Other languages
English (en)
Inventor
Oded Kafri
Original Assignee
Varicom Communications Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Varicom Communications Ltd. filed Critical Varicom Communications Ltd.
Priority to AU24583/00A priority Critical patent/AU2458300A/en
Priority to EP00902845A priority patent/EP1157527A4/fr
Publication of WO2000048377A1 publication Critical patent/WO2000048377A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06—Message adaptation to terminal or network requirements
    • H04L51/066—Format adaptation, e.g. format conversion or compression
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/06—Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H04L51/08—Annexed information, e.g. attachments
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/48—Message addressing, e.g. address format or anonymous messages, aliases
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/25—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
    • H04M2203/251—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably
    • H04M2203/253—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a visual mode is used instead of a voice mode
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4509—Unified messaging with single point of access to voicemail and other mail or messaging systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4536—Voicemail combined with text-based messaging
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H04M3/4211—Making use of the called party identifier where the identifier is used to access a profile

Definitions

  • Sending e-mail is of great importance and is one of the major uses of the Internet.
  • Forwarding of e-mail to a fax is well known and an example can be seen in the functions of software such as Microsoft's Outlook" application.
  • Forwarding of e-mail to a telephone is also known, such as the Mailpush service provided by several cellular telephone companies, for example, as described on their web site (http://www.mailpush.com).
  • a server computer checks the e-mail box of each registered client and forwards the e-mail to the mailbox owner's telephone and reads the text through the voice modem or CTI card (for example Dialogic's Proline/2V or Dialogic/4, Dialogic Corporation, 1115 Route Ten, Parsippany, N.J. 070-4596, USA).
  • voice modem or CTI card for example Dialogic's Proline/2V or Dialogic/4, Dialogic Corporation, 1115 Route Ten, Parsippany, N.J. 070-4596, USA.
  • a voice message can be transmitted as an attached wave file that can be played to the telephone directly, or be converted to text using a Speech-to-text engine such as commercially available from IBM and Lernout & Hauspie).
  • the receiver of the e-mail can record a reply wave file through the telephone and use the reply function of the e-mail software to send a reply via the telephone.
  • the present invention provides a method of sending e-mail through the telephone.
  • a method and a server for sending an e-mail message from a telephone includes the steps of a sender dialing a pre-allocated service number associated with a server, appending the telephone number associated with the addressee to the dialed service number and transmitting a voice message, the voice message being converted to an attached wave file in e-mail format by the server and the server sending the e-mail format message via the Internet to said addressee's associated e-mail address.
  • the attached wave file is compressed.
  • the addresses telephone number is converted to an e-mail address via a look-up table.
  • the look-up table is stored within the server or is created by the sender and stored at an Internet web site.
  • the look-up table on the Internet web site includes the sender's telephone number and at least one email address.
  • the look-up table further includes a security code.
  • a server for forwarding incoming voice messages as e-mail messages.
  • the server includes a Computer Telephone Integration (CTI) card, a converter in communication with the CTI card for converting incoming voice messages to email format, a look-up table for associating the recipient's telephone number with the recipient's email address and a forwarder for sending the message to the recipient's email address.
  • CTI Computer Telephone Integration
  • Fig. 1 is a schematic block diagram illustration of the server and method for sending email via the telephone service, constructed and operative in accordance with a preferred embodiment of the present invention
  • Fig. 2 is a flow chart illustration of the method for sending email via the
  • Fig. 1 is a schematic illustration
  • FIG. 2 is a flow chart illustration of the method for sending email via the telephone.
  • Proxy Server 20 Opera of the service utilizes a Proxy Server 20.
  • step 202 The sender then dials the number of the person to whom he wishes to send e-mail
  • step 204 Then he records the message (step 206) and the voice message is
  • the telephone number is referenced against one or more e-mail addresses stored in a look-up table (LUT) (step 210) and the message is placed in
  • LUT look-up table
  • step 214 The e-mail is then sent via the Internet 40 to the ISP in
  • the look-up table is a table that correlates a telephone number with one
  • a special web site 50 is created by the service
  • a special security code 56 which is not public, is also preferably entered to avoid misusing this service by illegitimate users who wish to "steal" messages.
  • the server 20 is similar to the present Assignees T-Mailer service and consists of a PC in which CTI cards which convert analogous voice data into digital data, for example, the DI60SC-LS card by Dialogic. These cards usually have the caller ID function which can detect and register the telephone number from which the call was made.
  • CTI cards When the CTI card receives a call, a special software prompts the caller to dial the addressee's number and record his message. The recorded message is then compressed as a standard compressed wave file.
  • the software prepares and transfers the e-mail to the e-mail software which can be in the server.
  • the e-mail server may contain any e-mail software, for example, MS Outlook, Eudora, Outlook Express, or Lotus Notes. The message is then submitted as a regular e-mail through the Internet.
  • the server 20 is similar to the proxy server described in PCT Patent
  • the server 20 generally comprises a Computer Telephone Integration (CTI) card connected to a wave API (Application Program Interface) and a message storage device.
  • CTI Computer Telephone Integration
  • the server 20 further comprises components such as a voice proxy telephone server and a transport provider for receiving and forwarding voice/text messages.
  • e-mail can be send without the need for a computer with the appropriate software and a connection to an ISP and an Internet address.
  • the Internet mail address is linked to the addressee's regular telephone number.
  • Another advantage is that people abroad who wish to obtain e-mail can put their telephone number in their country code along with their e-mail address and obtain the e-mail at the cost of a local call.
  • Servers 20 can be placed all over the world and enable one to send e-mail through out the world at the price of a local call.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Multimedia (AREA)
  • Information Transfer Between Computers (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

L'invention a trait à un procédé et à un serveur permettant d'envoyer des messages électroniques. Ce procédé comprend les étapes suivantes: un émetteur compose un numéro de service pré-attribué associé à un serveur (202). Il rattache ce numéro associé au destinataire au numéro de service composé et il transmet un message vocal (204). Ce message vocal est converti par le serveur (208) en fichier sonore joint, en format courrier électronique, et envoyé par le serveur en même format par l'intermédiaire de l'Internet à l'adresse (216) de courrier électronique dudit destinataire.
PCT/IL2000/000085 1999-02-10 2000-02-10 Procede de service telephonique pour l'envoi des courriers electroniques WO2000048377A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU24583/00A AU2458300A (en) 1999-02-10 2000-02-10 A method for telephonic service to send e-mail
EP00902845A EP1157527A4 (fr) 1999-02-10 2000-02-10 Procede de service telephonique pour l'envoi des courriers electroniques

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IL12847199 1999-02-10
IL128471 1999-02-10

Publications (1)

Publication Number Publication Date
WO2000048377A1 true WO2000048377A1 (fr) 2000-08-17

Family

ID=11072484

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IL2000/000085 WO2000048377A1 (fr) 1999-02-10 2000-02-10 Procede de service telephonique pour l'envoi des courriers electroniques

Country Status (3)

Country Link
EP (1) EP1157527A4 (fr)
AU (1) AU2458300A (fr)
WO (1) WO2000048377A1 (fr)

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1198115A2 (fr) 2000-10-11 2002-04-17 Microsoft Corporation Composition d'un message incluant un contenu audio au moyen d'un dispositif mobile
GB2383714A (en) * 2001-11-09 2003-07-02 Intellprop Ltd E-mail delivered voice messages
WO2004110036A1 (fr) * 2003-06-06 2004-12-16 Matsushita Electric Industrial Co., Ltd. Appareil telephonique et systeme de communication destines a l'envoi de courriers electroniques
WO2006082438A1 (fr) * 2005-02-05 2006-08-10 Absence Manager Ipr Ltd Enregistrement d'absences au moyen d'un systeme a reponse vocale interactif
EP1780964A1 (fr) * 2005-10-28 2007-05-02 Intellprop Limited Dispositifs et procédés pour services de télécommunications
DE202008002213U1 (de) * 2008-02-15 2009-06-18 Vodafone Holding Gmbh System zur Übermittlung von Sprachnachrichten

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5557659A (en) * 1993-06-22 1996-09-17 Hyde-Thomson; Henry C. A. Electronic mail system having integrated voice messages
US5608786A (en) * 1994-12-23 1997-03-04 Alphanet Telecom Inc. Unified messaging system and method
US5742905A (en) * 1994-09-19 1998-04-21 Bell Communications Research, Inc. Personal communications internetworking
US5826034A (en) * 1996-08-09 1998-10-20 Paradyne Croporation System and method for transmission of communication signals through different media

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2199312A1 (fr) * 1997-03-06 1998-09-06 Alphanet Telecom Inc. Transcription d'appels telephoniques avec livraison electronique

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5557659A (en) * 1993-06-22 1996-09-17 Hyde-Thomson; Henry C. A. Electronic mail system having integrated voice messages
US5717742A (en) * 1993-06-22 1998-02-10 Vmx, Inc. Electronic mail system having integrated voice messages
US5742905A (en) * 1994-09-19 1998-04-21 Bell Communications Research, Inc. Personal communications internetworking
US5608786A (en) * 1994-12-23 1997-03-04 Alphanet Telecom Inc. Unified messaging system and method
US5826034A (en) * 1996-08-09 1998-10-20 Paradyne Croporation System and method for transmission of communication signals through different media

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP1157527A4 *

Cited By (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1198115A2 (fr) 2000-10-11 2002-04-17 Microsoft Corporation Composition d'un message incluant un contenu audio au moyen d'un dispositif mobile
EP1198115A3 (fr) * 2000-10-11 2004-07-28 Microsoft Corporation Composition d'un message incluant un contenu audio au moyen d'un dispositif mobile
US7082298B2 (en) 2000-10-11 2006-07-25 Microsoft Corporation Using a mobile device to compose an electronic message that includes audio content
GB2383714A (en) * 2001-11-09 2003-07-02 Intellprop Ltd E-mail delivered voice messages
WO2004110036A1 (fr) * 2003-06-06 2004-12-16 Matsushita Electric Industrial Co., Ltd. Appareil telephonique et systeme de communication destines a l'envoi de courriers electroniques
GB2419062A (en) * 2003-06-06 2006-04-12 Matsushita Electric Industrial Co Ltd Telephone apparatus and communication system for sending e-mails
GB2419062B (en) * 2003-06-06 2007-05-16 Matsushita Electric Industrial Co Ltd Telephone apparatus and communication system for sending e-mails
WO2006082438A1 (fr) * 2005-02-05 2006-08-10 Absence Manager Ipr Ltd Enregistrement d'absences au moyen d'un systeme a reponse vocale interactif
EP1780964A1 (fr) * 2005-10-28 2007-05-02 Intellprop Limited Dispositifs et procédés pour services de télécommunications
DE202008002213U1 (de) * 2008-02-15 2009-06-18 Vodafone Holding Gmbh System zur Übermittlung von Sprachnachrichten

Also Published As

Publication number Publication date
EP1157527A1 (fr) 2001-11-28
EP1157527A4 (fr) 2004-12-15
AU2458300A (en) 2000-08-29

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