# Novu - Connect your AI agents and products to customers
Novu is the open-source notification and agent communication infrastructure. Connect AI agents and products to customers across in-app, email, SMS, push, WhatsApp, Slack, Microsoft Teams, and Telegram with one API. Start with npx novu connect.
1.5b messages just sent out in the last month
# Connect your AI agents and products to customers
Open-source infrastructure to notify your users and let your agents talk with them, on the channels they already use.
npx novu connect
- El Proffen
- TrustFlight
- MedVol
- Check Point
- MongoDB
- Cloud Software Group
- Gangverk
- Ebury
- El Proffen
- TrustFlight
- MedVol
- Check Point
- MongoDB
- Cloud Software Group
- Gangverk
- Ebury
## Integrate a world-class conversation experience today
Novu Connect
### Connect your AI agent to Slack
Reach teams where work happens with rich, actionable messages, threads, and reliable delivery routing.
- Two-way threaded conversations
- Team and user identity mapping
- Reliable delivery with retries
## Opinionated about communication. Unopinionated about intelligence.
We solve the communication problem so you can own the agent intelligence, where your customers actually work.
### 1. Choose your setup
Select the channel and framework your agent uses.
Communication channel AI Framework
### 2. Connect your agent
Copy the prompt or run the CLI command to connect your agent.
Generated for Slack and Vercel AI SDK.
`Connect this project's Vercel AI SDK agent to Slack with Novu using instructions from https://novu.co/agents.md`
## One platform. Two ways to communicate.
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### Novu Connect
Conversation
Two-way AI communication across WhatsApp, Slack, and more.
[Explore Connect](/connect.md)
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### Novu Notify
Notification
In-app, email, and push notifications for critical updates.
[Explore Inbox](/inbox.md)
Event
Notify
Engage
Resolve
Event
Event
Notify
Engage
Resolve
flight.delayed Received just now
Passenger: Alex Morgan
Flight: BA2048
Delay: 45 min
Reason: late arrival
Novu Connect
## The Agent Communication Infrastructure
Talk with your users on the channels they already use, without building the plumbing.
[What is ACI](/aci.md)
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### Customer-facing agents, connected across every channel
Allow your customers to reach out to your agents directly, and your agents to initiate conversations with customers. Your agents get the work done with format consistency, reliability, and security in mind.
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### Full context, every message
Every message includes the full conversation history and state, so your agent keeps context without rebuilding memory or managing its own session store.
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### Human approval, before it acts
When an agent needs to refund, provision, deploy, or call a tool on an MCP server, Novu brings human-in-the-loop (HITL) approval into the same conversation before it acts.
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### Open source, ready in one command
Novu Connect is built in the open: inspect the code, contribute integrations, or adapt it for your team’s workflow.
Novu Notify
## Novu Notify overview
Add an to your product by end of day. Start sending notifications across every channel with one API tomorrow. Simple.
[Read docs](https://docs.novu.co/platform/quickstart/nextjs?utm_campaign=website)
### Fits perfectly into your app
Deliver a rich in-app notification experience that completely mirrors your existing UX, not an afterthought or a bolt-on.
```
import React from 'react';
import { Inbox } from '@novu/react';
export function NotificationInbox() {
return (
);
}
```
Inbox
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#### Your account is pending verification.
[\[email protected\]](/cdn-cgi/l/email-protection.md) is pending verification, please verify your account to protect against fraud and abuse.
Today at 7:41 AM
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#### Joe requested to view Q4 2024 report.
[\[email protected\]](/cdn-cgi/l/email-protection.md) requested view access to Q4 2024 report.
Last Friday at 8:40 PM
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#### 2 new comments from Radek and Dima.
You have 2 new comments on the Acme Figma file.
Last Monday at 1:45 PM
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#### Your account is pending verification.
[\[email protected\]](/cdn-cgi/l/email-protection.md) is pending verification, please verify your account to protect against fraud and abuse.
Today at 7:41 AM
-
#### Joe requested to view Q4 2024 report.
[\[email protected\]](/cdn-cgi/l/email-protection.md) requested view access to Q4 2024 report.
Last Friday at 8:40 PM
-
#### 2 new comments from Radek and Dima.
You have 2 new comments on the Acme Figma file.
Last Monday at 1:45 PM
### User-controlled preferences
Let people choose what they receive, when, and where, with quiet hours and snooze built in.
### Digests & rate limits
Bundle multiple notifications into one instead of five, and cap how often anyone gets pinged. No noisy inbox, no spam.
### One workflow, every channel
Trigger once. Novu handles routing, conditions, delays, and fallbacks across every channel, all from a single workflow.
## How engineering teams ship faster with Novu
[See all customers](/customers.md)
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Unified
> “Novu’s UI lets us handle configuration without reinventing the wheel, that's a huge savings on development and maintenance”
>
Tin Nguyen, Lead Engineer
[Read case study](/customers/unified.md)
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Veritext AI Partners
> “Novu is already working successfully across multiple teams”
>
Jared Millman, Software Engineer
[Read case study](/customers/veritext.md)
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Deriv
> “Implementing new notifications is centralized, secure, and straightforward. It helps us focus on our core business and ship fast”
>
Denis Safiullin, Deriv Backend Team Lead
[Read case study](/customers/deriv.md)
## Built for enterprise environments
Open source, self-hosted, or fully managed. Choose the deployment model that fits your security, compliance, and operational requirements.
- SOC 2 Type II certification
- ISO 27001 certification
- GDPR compliance
- HIPAA compliance
Compliance
Meet enterprise requirements with security and governance designed for regulated environments.
Self-hosted
Deploy in your own infrastructure or private cloud while keeping full control over your data.
Open source
Build on a transparent, extensible foundation backed by an active open-source community.
## Frequently asked questions
Novu is open-source communication infrastructure for products and AI agents. Use Novu Notify to orchestrate product notifications across Inbox, email, SMS, push, and chat. Use Novu Connect to bring AI agents into the channels where users already communicate.
## One engine underneath
Whether you're building a modern app or an AI agent, Novu is the delivery layer that connects you to the world.
npx novu connect