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HCI in Business, Government and Organizations. eCommerce and Consumer Behavior

6th International Conference, HCIBGO 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Orlando, FL, USA, July 26-31, 2019, Proceedings, Part I

  • Conference proceedings
  • © 2019

Overview

Editors:
  1. Fiona Fui-Hoon Nah

    1. Missouri University of Science and Technology, Rolla, USA

  2. Keng Siau

    1. Missouri University of Science and Technology, Rolla, USA

Part of the book series: Lecture Notes in Computer Science (LNCS, volume 11588)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

Included in the following conference series:

Conference proceedings info: HCII 2019.

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About this book

This two-volume set LNCS 11588 and 11589 constitutes the refereed proceedings of the 6th International Conference on Business, Government, and Organizations, HCIBGO 2019, held in July 2019 as part of HCI International 2019 in Orlando, FL, USA. HCII 2019 received a total of 5029 submissions, of which 1275 papers and 209 posters were accepted for publication after a careful reviewing process. The 63 papers presented in these two volumes are organized in topical sections named: Electronic, Mobile and Ubiquitous Commerce, eBanking and Digital Money, Consumer Behaviour, Business Information Systems, Dashboards and Visualization, Social Media and Big Data Analytics in B

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Table of contents (26 papers)

  1. Front Matter

    Pages i-xxiv
    Download chapter PDF

  2. Electronic, Mobile and Ubiquitous Commerce

    1. Front Matter

      Pages 1-1
      Download chapter PDF

    2. A Study of Models for Forecasting E-Commerce Sales During a Price War in the Medical Product Industry

      • Pei-Hsuan Hsieh
      Pages 3-21

    3. Current State of Mixed Reality Technology for Digital Retail: A Literature Review

      • Shubham Jain, Dirk Werth
      Pages 22-37Open Access

    4. Key Success Factors Analysis of Integration of O2O into 7-Eleven Convenient Store

      • Chung-Chi Kao, Che-Hung Liu, Yang-Ming Lu, Chia-Fen Hsieh
      Pages 38-50

    5. Human-Computer Interaction in Physical Retail Environments and the Impact on Customer Experience: Systematic Literature Review and Research Agenda

      • Gabriele Obermeier, Andreas Auinger
      Pages 51-66Open Access

    6. Modifying e-Service Quality for Automotive Repair Shops

      • Canveet Randhawa, Norman Shaw
      Pages 67-81

    7. Smartphones as an Opportunity to Increase Sales in Brick-and-Mortar Stores: Identifying Sales Influencers Based on a Literature Review

      • Robert Zimmermann, Andreas Auinger, René Riedl
      Pages 82-98Open Access

  3. eBanking and Digital Money

    1. Front Matter

      Pages 99-99
      Download chapter PDF

    2. The Value of Bank Relationship: Evidence from China

      • Chyi-Lun Chiou
      Pages 101-118

    3. The Role of Mobile Money in Somalia’s Remittance System

      • Mohamed Elmi, Ojelanki Ngwenyama
      Pages 119-136

    4. Interactional Aesthetics of Blockchain Technology

      • Michael Heidt, Andreas Bischof, Arne Berger
      Pages 137-147

    5. Blockchain and Trust: A Practice-Based Inquiry

      • Michael Heidt, Arne Berger, Andreas Bischof
      Pages 148-158

    6. Interactive Systems in the Student-Bank Relationship: A Research on the Views of the University of Bucharest Students on the Utility and Adaptability of HCI Technologies

      • Valentin Mihai Leoveanu, Mihaela Cornelia Sandu, Adela Coman
      Pages 159-173

  4. Consumer Behaviour

    1. Front Matter

      Pages 175-175
      Download chapter PDF

    2. The Role of User Emotions for Content Personalization in e-Commerce: Literature Review

      • Artem Bielozorov, Marija Bezbradica, Markus Helfert
      Pages 177-193Open Access

    3. Ad Click Prediction: Learning from Cognitive Style

      • Tingting Cha, Shaohua Lian, Chenghong Zhang
      Pages 194-205

    4. Presenting Your Products in Virtual Reality: Do not Underestimate Cybersickness

      • Kai Israel, Christopher Zerres, Dieter K. Tscheulin, Lea Buchweitz, Oliver Korn
      Pages 206-224

    5. Transforming User Experience of Nutrition Facts Label - An Exploratory Service Innovation Study

      • Prateek Jain, Soussan Djamasbi
      Pages 225-237

    6. Exploring Relationships Between e-Tailing Website Quality and Purchase Intention

      • Hibah Khalil, Karthikeyan Umapathy, Lakshmi C. Goel, Sandeep Reddivari
      Pages 238-256
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Other volumes

  1. HCI International 2019 - Posters

  2. HCI International 2019 - Posters

  3. HCI International 2019 - Posters

  4. HCI International 2019 – Late Breaking Posters

  5. Human-Computer Interaction. Perspectives on Design

  6. Human-Computer Interaction. Recognition and Interaction Technologies

  7. Human-Computer Interaction. Design Practice in Contemporary Societies

  8. Human Interface and the Management of Information. Visual Information and Knowledge Management

  9. Human Interface and the Management of Information. Information in Intelligent Systems

  10. Engineering Psychology and Cognitive Ergonomics

  11. Universal Access in Human-Computer Interaction. Theory, Methods and Tools

  12. Universal Access in Human-Computer Interaction. Multimodality and Assistive Environments

  13. Virtual, Augmented and Mixed Reality. Multimodal Interaction

  14. Virtual, Augmented and Mixed Reality. Applications and Case Studies

  15. Cross-Cultural Design. Methods, Tools and User Experience

  16. Cross-Cultural Design. Culture and Society

  17. Social Computing and Social Media. Design, Human Behavior and Analytics

  18. Social Computing and Social Media. Communication and Social Communities

  19. Augmented Cognition

  20. Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. Human Body and Motion

  21. Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. Healthcare Applications

  22. Design, User Experience, and Usability. Design Philosophy and Theory

  23. Design, User Experience, and Usability. User Experience in Advanced Technological Environments

  24. Design, User Experience, and Usability. Application Domains

  25. Design, User Experience, and Usability. Practice and Case Studies

  26. Distributed, Ambient and Pervasive Interactions

  27. HCI in Business, Government and Organizations. eCommerce and Consumer Behavior

  28. HCI in Business, Government and Organizations. Information Systems and Analytics

  29. Learning and Collaboration Technologies. Designing Learning Experiences

  30. Learning and Collaboration Technologies. Ubiquitous and Virtual Environments for Learning and Collaboration

  31. Human Aspects of IT for the Aged Population. Design for the Elderly and Technology Acceptance

  32. Human Aspects of IT for the Aged Population. Social Media, Games and Assistive Environments

  33. HCI for Cybersecurity, Privacy and Trust

  34. HCI in Games

  35. HCI in Mobility, Transport, and Automotive Systems

  36. Adaptive Instructional Systems

  37. HCI International 2019 – Late Breaking Papers

Editors and Affiliations

  • Missouri University of Science and Technology, Rolla, USA

    Fiona Fui-Hoon Nah, Keng Siau

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