Newgen Software

The next wave of AI is changing how lenders can approach collections moving from reactive recovery toward earlier risk identification, more informed interventions, and more personalized customer engagement. Newgen Software is named in Gartner® research, The Next Wave of AI-Driven Collections & Early Default Warning. The opportunity isn't simply to automate collections. It's to orchestrate intelligence across customer data, risk signals, processes, AI and human judgment, so the right insight can inform the right action at the right time. Explore the Gartner research to learn more about the evolving role of AI in collections and early default warning. Read More here: https://lnkd.in/gF8EttVg

As a trusted technology partner, Newgen has supported banks worldwide in advancing paperless office and e-Governance initiatives through intelligent automation and enterprise content management. Listen to how 𝐁𝐚𝐧𝐤 𝐨𝐟 𝐓𝐚𝐧𝐳𝐚𝐧𝐢𝐚 streamlined memo, correspondence, and records management while enhancing operational efficiency, visibility, and governance. Frank Shayo, Manager, Information Systems Services & Cyber Security, and Mtumwa Kassim, Assistant Manager, Office Automation & IT Operations, share their digital transformation journey with Newgen. #Newgen #BankofTanzania #CustomerSuccess #RecordsManagement #eGovernance #IntelligentOrchestration

𝐕𝐚𝐥𝐮𝐚𝐛𝐥𝐞 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬. 𝐁𝐞𝐲𝐨𝐧𝐝 𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬. A room of leaders. One shared focus – How do you turn intelligence into enterprise-wide impact, with the trust, control, and orchestration to scale it? Newgen's 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐑𝐨𝐮𝐧𝐝𝐭𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐂𝐄𝐎 𝐑𝐞𝐜𝐞𝐩𝐭𝐢𝐨𝐧 in Miami brought together CXOs to explore the decisions that will define what comes next. From integration of agentic AI to the realities of scaling innovation with enterprise-grade trust and control, the discussion sparked perspectives that went beyond the hype. Thank you to all our customers and industry leaders who joined us for forward-looking conversations and truly meaningful connections.  Tarun Nandwani | Anand Raman | Sandeep Hinduja | Shawn Gurcharran | Randir Ramkissoon | PAUL ELLIOTT | Denise Turnquest | Filippo Alario | Martha Guerra | Gifford Rankine | Jayson Clarke | Nitin Gupta | Manish Kumar Dugar | Saras Agarwal | Diwakar Pasricha | Anant Vijay Singh | Vikas Dubey | Ameen Akhtar | Lakshay Khattar #Newgen #FinancialServices #Roundtable #IntelligentOrchestration #CEOConnect #AIPilotToProduction

What happens when a bunch of Newgenites turn environmentalists? One simple agenda, plenty of laughs, and a whole lot of cleaner surroundings. This #WorldCleanupDay, our Newgenites stepped out, rolled up their sleeves, and came together for a community cleanliness initiative, turning a few hours of teamwork into a meaningful contribution to the environment. Because making a difference begins with showing up. Kartik Bhatia Agam Dikshit Akshat Agarwal Deepika B Kali Charan Pani Chandan Doomra Lovy Sharma Lucky Ahirwar #Newgen #WorldCleanupDay2026 #OrchestratingIntelligentEnterprises #AheadofWhatsAhead #Sustainability #CleanlinessInitiative

Doraemon always had the right gadget for Nobita's problem. Enterprises today are looking for something similar. Technology that understands the problem, brings the right information together, and makes the complex feel simple. The future may look different, but the need to stay ahead of it remains the same. That’s where Newgen comes in. Ahead of what’s ahead. Happy Birthday to everyone's favourite visitor from the future! #AheadOfWhatsAhead #DigitalTransformation #AI #Innovation #Newgen

#AI can answer in seconds. But what if it's confidently answering from the wrong document? As enterprises move quickly from AI pilots to copilots to agents, one question is becoming harder to ignore: Can your AI actually trust the content it is working with?    Read the newsletter to know how the content is the context engine for your AI. #ArtificialIntelligence #ECM #ContentManagement #ContextEngine #AIPilot

WFIS 2026 Philippines — what an incredible two days! The conversations were real. The ideas were ambitious. And the connections were inspiring.   We had the pleasure of meeting financial services leaders, innovators, and technology enthusiasts at WFIS 2026, where we explored what it takes to build the next generation of smarter, more connected financial institutions.   From AI and intelligent automation to process orchestration, digital journeys, and decisioning excellence, one thing was clear — transformation is no longer just about adopting new technology. It’s about creating experiences and processes that work smarter, faster, and better.   A huge thank you to everyone who stopped by Newgen Booth #D3 and made time to connect with our team. Your questions, ideas, and conversations made WFIS 2026 a truly memorable experience.   The event may be over, but the conversations continue.   Here’s to turning great conversations into meaningful transformation. Pramod Kumar | Rahul Kabra | Swaminathan Ganesan | Vivek Hari | Ankush Varma | Atul Pandey #WFIS2026 #Newgen #DigitalTransformation #FinancialServices #AI #IntelligentAutomation #Banking #Fintech #Innovation #CustomerExperience #FutureOfFinance  

A bite of the Big Apple, the Newgen way.   A day in the life of Newgen leaders in New York: A little work. A little wandering. A lot of coffee. And, a calendar that refuses to cooperate.  From morning routines and workday chaos to the little moments in between, join Varun Goswami, Global Head of Product & AI at Newgen Software, Runki Goswami, Chief Marketing Officer of Newgen Software, and Anand Raman, EVP and COO at Newgen Software, for the NY ride.  #Newgen #OrchestratingIntelligentEnterprises #NewYork #NewgenLeadership #LifeAtNewgen #DayInTheLife #NewYorkCity  

B2B customer service is not a one-team job. A customer issue can involve different people, systems, and teams before it gets resolved. That makes B2B customer service fundamentally different from simply managing customer interactions. It requires organizations to connect the people, processes, knowledge, and workflows involved in delivering a resolution. We’re pleased to be recognized in Forrester’s The Customer Service Solutions For B2B Landscape, Q3 2026, which Forrester defines as “technologies that enable B2B companies to serve customers before, during, and after a purchase.” As B2B service environments become more complex, capabilities such as case management, collaboration, knowledge, and workflow orchestration are becoming increasingly important. At Newgen, we bring these capabilities together to help enterprises connect teams, processes, and information and orchestrate better customer service outcomes. #Newgen #CustomerService #B2B #CustomerExperience #Orchestration #NewgenONE #ForresterLandscape #SRM