Company activity
Updated 6 hours ago
This page gives you a detailed overview of how N26 has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: June 2017.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
6,445
Verified
71
Invited
0
Redirected
0
Total reviews from the past 12 months
6,516
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How N26 got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
14 November 2022
12 profiles merged into N26 because they were about identical domains.
N26's TrustScore became 3.4 after this profile merge (previously 3.4).
List of profilesReply behavior
How N26 replied to negative reviews in the past 12 months
N26’s flagging activity
How frequently N26 flagged their reviews in the past 12 months
What's a flagged review?
N26 may flag a review if they think it's in breach of Trustpilot's guidelines.
N26 selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- N26 flagged 1,745 of their reviews a total of 1,759 times.
- 2% of those cases turned out to be invalid.
*Data doesn’t include the 25 flagged reviews that Trustpilot is currently investigating.
What happened to the 1745 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
143
Reviews removed from trustpilot.com
1,602
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by N26
47
Reviewer resolved the breach of Trustpilot's guidelines
96
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
1,602
Reviewer didn't resolve the breach of Trustpilot's guidelines