Company activity

Updated 22 hours ago

This page gives you a detailed overview of how Klast Home has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: November 2023.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

565

Verified

3,616

Invited

0

Redirected

0


Total reviews from the past 12 months

4,181

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Klast Home got its reviews in the past 12 months

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Oct-DecJan-MarApr-JunJul-Sept

New reviews by star rating

How many new reviews (distributed by star rating) Klast Home got each month in the past 12 months

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Oct-DecJan-MarApr-JunJul-Sept

Reply behavior

How Klast Home replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 50% of their negative reviews.

Klast Home’s flagging activity

How frequently Klast Home flagged their reviews in the past 12 months

What's a flagged review?

  • Klast Home may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Klast Home selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Klast Home flagged 42 of their reviews a total of 42 times.
  • 85% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

2

5%

2-star

2

5%

1-star

38

90%

What happened to the 42 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

37

Reviews removed from trustpilot.com

5

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Klast Home

36

Reviewer resolved the breach of Trustpilot's guidelines

1

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

5

Reviewer didn't resolve the breach of Trustpilot's guidelines

0