Company activity

Updated 16 hours ago

This page gives you a detailed overview of how Declea has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Basics
Star rating
Replies
Flagging

Claimed their Trustpilot profile: June 2021.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Star distribution by review source

How star ratings differ by review source from the past 12 months

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New reviews by star rating

How many new reviews (distributed by star rating) Declea got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How Declea replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 2 days or less.

  • Has replied to 2 out of 6 negative reviews.

Declea’s flagging activity

How frequently Declea flagged their reviews in the past 12 months

What's a flagged review?

  • Declea may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Declea selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Declea flagged 1 of their reviews a total of 1 times.
  • 100% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

1

100%

1-star

0

0%

What happened to the 1 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

1

Reviews removed from trustpilot.com

0

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Declea

1

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

0

Reviewer didn't resolve the breach of Trustpilot's guidelines

0