diff --git a/lib/gitlab/qa/component/gitlab.rb b/lib/gitlab/qa/component/gitlab.rb
index b0a5cadb83e3a71d209126f24ee905474f1b7bbf..f6901c9e83932c8155b2e7a3691507a92926708e 100644
--- a/lib/gitlab/qa/component/gitlab.rb
+++ b/lib/gitlab/qa/component/gitlab.rb
@@ -64,7 +64,7 @@ module Gitlab
           return unless Runtime::Env.test_license_mode?
 
           @omnibus_gitlab_rails_env['GITLAB_LICENSE_MODE'] = 'test'
-          @omnibus_gitlab_rails_env['CUSTOMER_PORTAL_URL'] = 'https://customers.staging.gitlab.com'
+          @omnibus_gitlab_rails_env['CUSTOMER_PORTAL_URL'] = Runtime::Env.customer_portal_url
         end
 
         def elastic_url=(url)
diff --git a/lib/gitlab/qa/runtime/env.rb b/lib/gitlab/qa/runtime/env.rb
index 1223c65b982e93bed0111616b8cfd672aa2f5eb5..fe30779c9208d3c554bd8e9ab09ba7955d9b3d7b 100644
--- a/lib/gitlab/qa/runtime/env.rb
+++ b/lib/gitlab/qa/runtime/env.rb
@@ -369,14 +369,18 @@ module Gitlab
           env_var_value_if_defined('QA_COM_REGISTRY') || 'registry.gitlab.com'
         end
 
+        def customer_portal_url
+          env_var_value_if_defined('CUSTOMER_PORTAL_URL') || 'https://customers.staging.gitlab.com'
+        end
+
+        private
+
         def enabled?(value, default: true)
           return default if value.nil?
 
           (value =~ /^(false|no|0)$/i) != 0
         end
 
-        private
-
         def env_var_value_valid?(variable)
           !ENV[variable].blank?
         end
diff --git a/lib/gitlab/qa/runtime/omnibus_configurations/license_mode.rb b/lib/gitlab/qa/runtime/omnibus_configurations/license_mode.rb
index 38ae01f1ac37545b07b741b4a6ed16655e6dcc66..8ab1f3b0e6e2c29795906823b0ca33cc1b45099a 100644
--- a/lib/gitlab/qa/runtime/omnibus_configurations/license_mode.rb
+++ b/lib/gitlab/qa/runtime/omnibus_configurations/license_mode.rb
@@ -15,7 +15,7 @@ module Gitlab
 
           # Customer Portal URL that is targeted
           def customer_portal_url
-            ENV.fetch('CUSTOMER_PORTAL_URL', 'https://customers.staging.gitlab.com')
+            Runtime::Env.customer_portal_url
           end
         end
       end