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Ahh okay. Yes please reach out to support@pangolin.net and reference
this issue. I am going to close this here now but we will get this
resolved. /close
Do you see anything in the logs or can you provide a log output from
the site? If it is failing to update for some reason we would see it
in there.
Otherwise, do you have the global updates enabled on the org and does
the site also show the updates are enabled?
Thanks. I first had just local site updates enabled, and then added the global update feature as well, hoping it might trigger something. Again, this is happening on four site servers. The logs for one don't reveal much, except an old entry that was due to another issue.
Oct 22 15:05:06 bridge1 pangolin[849]: ERROR: 2026/10/22 15:05:06 Auto-update check failed: server returned status 500: {"data":null,"success":false,"error":true,"mess>
**update - I did just find the same issue for today on other servers:
2026/11/09 16:36:57 Auto-update check failed: server returned status 500
Can you tell me the URL it's checking for updates to I can look at DNS/Firewall? Although, I'm able to update manually which I assume is the same URL.
I think I found the issue. I wasn't look at the entire log entry. These servers used to use newt and I moved to the cli for sites. Here's the log:
Nov 09 16:37:10 newt1 pangolin[710]: ERROR: 2026/11/09 16:37:10 Auto-update check failed: server returned status 500: {"data":null,"success":false,"error":true,"message":"Unable to determine latest Newt version","status":500,"stack":null}
@Stunt0265 That seems like a good clue! Would you be able to check if
there are any server side
errors as well in the Pangolin container? Perhaps it cant reach the
versions api or something else is going on?
Sorry, not sure what you're asking here. All the Docker sites are updating fine. Just the sites based on the pangolin-cli are having issues. And I did a complete uninstall and reinstall when I moved from newt to cli on all these servers.
Ahh okay. Yes please reach out to support@pangolin.net and reference
this issue. I am going to close this here now but we will get this
resolved.
/close
The conversion of newt to CLI is interesting, as Im facing issues of sites not auto updating either; and all of my cli sites were previously newt sites.
However, I do believe I had these sites auto update previously before maybe 0.19?
What logs would you like for this? Cli or pangolin container logs?
Edit: Im self hosted
I'm getting the same error in systemctl for cli Auto-update check failed: server returned status 500: {"data":null,"success":false,"error":true,"message":"Unable to determine latest Newt version","status":500,"stack":null}
Checking the pangolin.log file and docker logs pangolin shows nothing for rate limits or anything with the word github.
The only error I'm seeing in there is 2026-11-10T11:47:57+11:00 [�[31merror�[39m]: Unhandled Rejection: {"reason":{"errno":-13,"code":"EACCES","syscall":"mkdir","path":"/app/.next/cache"}} which is now something else I need to work out
Edit: Which I think is because I'm running the pangolin container as a user, and not root (oops, but didn't realise there was an issue. I'm sure this is new). Regardless, this is an alternate issue
Upon further investigation, it appears that the system is operating as
expected, though the current behavior has been causing confusion.
Currently, the CLI only auto-updates when the embedded Newt version is
updated. Because the latest release did not include a Newt version
update, it did not trigger an auto-update. Users typically expect the
site to update whenever a new release is published.
We have updated the logic so that the site will now update whenever
either a CLI or Newt release is published, depending on which one is
running. This change will be included in the next release.
Additionally, the cloud platform will update today, which will trigger
the pending updates.
So will I need to manually update all instances of cli to 0.22.0 when the next release comes out, or will there be an updated newt at the same time to allow these to auto update?
Activity
oschwartz10612 commentedon Nov 9, 2026
Stunt0265 commentedon Nov 9, 2026
Thanks. I first had just local site updates enabled, and then added the global update feature as well, hoping it might trigger something. Again, this is happening on four site servers. The logs for one don't reveal much, except an old entry that was due to another issue.
Oct 22 15:05:06 bridge1 pangolin[849]: ERROR: 2026/10/22 15:05:06 Auto-update check failed: server returned status 500: {"data":null,"success":false,"error":true,"mess>
**update - I did just find the same issue for today on other servers:
2026/11/09 16:36:57 Auto-update check failed: server returned status 500
Can you tell me the URL it's checking for updates to I can look at DNS/Firewall? Although, I'm able to update manually which I assume is the same URL.
Stunt0265 commentedon Nov 9, 2026
I think I found the issue. I wasn't look at the entire log entry. These servers used to use newt and I moved to the cli for sites. Here's the log:
Nov 09 16:37:10 newt1 pangolin[710]: ERROR: 2026/11/09 16:37:10 Auto-update check failed: server returned status 500: {"data":null,"success":false,"error":true,"message":"Unable to determine latest Newt version","status":500,"stack":null}
newt1 is just the name of the server.
oschwartz10612 commentedon Nov 9, 2026
Stunt0265 commentedon Nov 9, 2026
Sorry, not sure what you're asking here. All the Docker sites are updating fine. Just the sites based on the pangolin-cli are having issues. And I did a complete uninstall and reinstall when I moved from newt to cli on all these servers.
Stunt0265 commentedon Nov 9, 2026
Just to be clear, I'm using the Pangolin hosted under a plan. Maybe I should just work with you via a support channel?
oschwartz10612 commentedon Nov 9, 2026
Vyerni commentedon Nov 10, 2026
The conversion of newt to CLI is interesting, as Im facing issues of sites not auto updating either; and all of my cli sites were previously newt sites.
However, I do believe I had these sites auto update previously before maybe 0.19?
What logs would you like for this? Cli or pangolin container logs?
Edit: Im self hosted
I'm getting the same error in systemctl for cli
Auto-update check failed: server returned status 500: {"data":null,"success":false,"error":true,"message":"Unable to determine latest Newt version","status":500,"stack":null}oschwartz10612 commentedon Nov 10, 2026
Vyerni commentedon Nov 10, 2026
Checking the
pangolin.logfile anddocker logs pangolinshows nothing for rate limits or anything with the wordgithub.The only error I'm seeing in there is
2026-11-10T11:47:57+11:00 [�[31merror�[39m]: Unhandled Rejection: {"reason":{"errno":-13,"code":"EACCES","syscall":"mkdir","path":"/app/.next/cache"}}which is now something else I need to work outEdit: Which I think is because I'm running the pangolin container as a user, and not root (oops, but didn't realise there was an issue. I'm sure this is new). Regardless, this is an alternate issue
Update the cli based on the cli version
oschwartz10612 commentedon Nov 10, 2026
Vyerni commentedon Nov 11, 2026
So will I need to manually update all instances of cli to 0.22.0 when the next release comes out, or will there be an updated newt at the same time to allow these to auto update?
oschwartz10612 commentedon Nov 11, 2026