SAP Customer Experience

Join us for the CX Connect keynote to hear from customers, experience the latest innovations in action, and explore how AI is reshaping marketing, commerce, sales, and service. Whether you’re joining us in person or online, come see what’s possible at #SAPConnect. ✨ Register today: https://sap.to/6049BGi1Pd

Give customers a reason to pay attention by keeping pace with what they expect from brands today. 👀 For marketers, AI, data and smarter engagement strategies are creating new ways to deliver experiences that are more relevant, trusted and connected. 🤝 See what’s shaping marketing and engagement in 2026 in The State of Marketing + Engagement. 👇 https://sap.to/6043BGeOy9

When customer data and operational data don’t connect, AI lacks the business context to deliver better customer engagement. ⛓️💥 And with 54% of enterprises unable to access and use real-time data, getting business context where it’s needed is a challenge. Connecting customer and ERP data can help businesses: • Personalize interactions with greater precision 🎯 • Respond to changing needs in real time ⏳ • Make customer decisions with greater business context 🧠 See how bringing customer and ERP data together can help AI deliver more relevant customer experiences 👇 https://sap.to/6047BGpu2f

A customer picks up a product. Tries another size. Builds a look. Those moments are more than interactions. They are signals. With autonomous commerce, retailers can sense, understand, decide, govern, act, and learn, all within business-defined guardrails. That turns what happens in the store into coordinated decisions across merchandising, inventory, fulfillment, and customer experience. See how the operating loop works in the Retail Innovation Lab by NYFW Collections and SAP, in collaboration with RE/DONE. Learn more 👉 https://sap.to/6048BGrRiI

Disconnected processes getting in the way of selling?🤹 SAP Sales Cloud brings data, processes, and people together to accelerate sales. 📈 Experience it for yourself with a 30-day free trial: 👇https://sap.to/6042BGuS2u

Fashion trends move fast. Customer expectations move even faster. As the excitement of New York Fashion Week unfolds, fashion brands face a familiar challenge: the window between runway inspiration and consumer demand is now measured in moments, not months. Success requires more than spotting the next trend. It takes connected customer, commerce, and operational data to predict demand, personalize experiences, and deliver on every promise. Discover how AI-powered insights are helping fashion brands stay ahead of what's next. 👇 https://sap.to/6048BGMfEy

SAP is recognized as a Leader in the 2026 IDC MarketScape for Worldwide AI-Enabled Order Orchestration and Fulfillment Applications for Retail and B2C. Discover how SAP helps businesses streamline order operations and improve customer experiences. Read the announcement: 👇 https://sap.to/6043BG6bxd

AI can help you deliver seamless experiences across the customer journey, with better consistency, context and personalization. 🤝 Poor customer experiences have put $3 trillion in global sales at risk in 2026, so creating more connected, trusted interactions is crucial. So, what does AI-powered CX look like? • Less friction across touchpoints 🔗 • More relevant interactions 🎯 • Stronger connection with your brand 🫂 Explore how AI can strengthen the human experience in CX 👇 https://sap.to/6041BG6V39

Ready to take your B2B commerce to new heights? ✈️ See how Airbus used SAP Commerce Cloud to create a more intuitive B2B buying experience, while building the foundation for future digital growth.👇 https://sap.to/6042B1cmGG

From idea to engaging email content in seconds. AI Content Composer for SAP Engagement Cloud helps marketers create relevant email content fast. In addition, RCS messaging enables richer, more interactive customer communications. Check out these and other SAP CX Q2 innovations here: https://sap.to/6048B1smGp