SimpleTexting review
SimpleTexting is an SMS marketing platform for US businesses, founded in 2010 in Brooklyn and owned by Sinch since 2021. Its entry monthly plan costs $29 a month for 500 credits, read September 9, 2026 from its pricing page. A 14 day free trial needs no credit card. We score it 6.42 out of 10.
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SimpleTexting cost at your volume
$51.50 a month on 1,000 texts plan
- 1,000 texts plan$49
- Carrier fees, published average$2.50
The cheapest published way to send that many SMS in a month on SimpleTexting: the smallest plan whose credits cover it, or a smaller plan plus its overage rate, plus any fixed monthly fee, from the plans read 9 September 2026. The same function prices SimpleTexting on the SMS marketing page.
SimpleTexting scores
| Value for money | 2.5 | |
|---|---|---|
| Features | 8 | |
| Reliability | 2.5 | |
| Reputation | 9.5 | |
| Compliance | 7 | |
| Customer service | 9 |
Six criteria, equally weighted, each scored out of 10 from SimpleTexting's own published pages (how we rate).
SimpleTexting US rates
| Plan | Price | How it compares |
|---|---|---|
| 500 texts: $29 a month, 500 credits | 5.80c per included credit | Monthly fee below 4 of 9 other SMS marketing platforms' entry plans |
| 1,000 texts: $49 a month, 1,000 credits | 4.90c per included credit | Monthly fee below 3 of 9 other SMS marketing platforms' entry plans |
| 2,000 texts: $79 a month, 2,000 credits | 3.95c per included credit | Monthly fee below 2 of 9 other SMS marketing platforms' entry plans |
| 3,000 texts: $109 a month, 3,000 credits | 3.63c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| 7,500 texts: $229 a month, 7,500 credits | 3.05c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| 15,000 texts: $399 a month, 15,000 credits | 2.66c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| 25,000 texts: $549 a month, 25,000 credits | 2.20c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| 50,000 texts: $899 a month, 50,000 credits | 1.80c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Long code rental | $10 a month per local (10DLC) number, plus a $4 one time carrier registration. Same day activation. | Billed on top of message charges |
| Toll-free number rental | No monthly fee. Pass-through carrier fees still apply to messages. | Billed on top of message charges |
Read from SimpleTexting's own US pricing page on 9 September 2026. By monthly volume. Each row is read against the lowest published US rate of every other provider we price. Source.
SimpleTexting fees, trial and support
| What | SimpleTexting | Source |
|---|---|---|
| 10DLC registration fees | $4 one time registration and $10 a month, plus carrier fees at no markup. An optional throughput vetting costs $40, and can be repeated 45 days later for a further $40. | Read 9 September 2026 |
| Toll-free verification | Free of charge. SimpleTexting files the registration from an online form; it typically takes three to five business days. | Read 9 September 2026 |
| Carrier fees | Passed through at no markup. The pricing page cites an average of about $0.0025 per message; the toll-free fee schedule lists $0.0015 to $0.0060 per SMS and $0.0020 to $0.0100 per MMS by carrier. Billed on the plan cycle date or when fees pass $500, whichever is earlier. | Read 9 September 2026 |
| MMS rate | An outbound MMS uses 3 credits and an extended SMS up to 306 characters uses 2. Incoming MMS uses 1 credit. | Read 9 September 2026 |
| Free trial | 14 day free trial, no credit card required. | Read 9 September 2026 |
| Minimum plan or spend | $29 a month for 500 credits. With a local number the pricing page estimates $39 a month, plus the $4 one time registration. Three user seats are included; extra seats are $20 a month. | Read 9 September 2026 |
| Credit expiry | Unused monthly credits roll over to the end of the following month, then expire. Rolled credits are lost on a downgrade. Annual plans grant the year's credits up front. | Read 9 September 2026 |
| API and SDKs | true. REST API with a public OpenAPI reference covering messages, campaigns, contacts, lists and webhooks. Access needs a paid account and approval. No SMPP and no published throughput or rate limit. | Read 9 September 2026 |
| Web app | true. Web dashboard with two-way messaging, scheduled and recurring texts, drip campaigns, saved reply templates, and reporting and analytics. | Read 9 September 2026 |
| Email to SMS | Not published | Read 9 September 2026 |
| Integrations named | Connects to 1,000+ apps. Named: Follow Up Boss, Salesforce, Zapier, Mailchimp, HubSpot, Slack, Shopify, SimpleTix, Instagram, Infusionsoft, Podio, WordPress. Custom integrations are built free on plans of $229 a month and up. | Read 9 September 2026 |
| Support channels | Phone, text, live chat and email, seven days a week, on every plan including the free trial. Knowledge base and API reference online. | Read 9 September 2026 |
| Support hours | Monday to Friday 9 a.m. to 9 p.m. ET, Saturday and Sunday 10 a.m. to 5 p.m. ET, per the site footer. The contact page states different weekday hours, 8 a.m. to midnight ET. | Read 9 September 2026 |
| SOC 2 | Not published | Read 9 September 2026 |
| ISO 27001 | Not published | Read 9 September 2026 |
| HIPAA | SimpleTexting states SMS is not strictly HIPAA compliant and tells healthcare customers to send only non-PHI content. No BAA offer is published. | Read 9 September 2026 |
| GDPR | SimpleTexting's data processing addendum sets out GDPR and CCPA processor roles and sub-processors. It names no certification. | Read 9 September 2026 |
| Opt-out handling (TCPA) | Automatic STOP and HELP handling and automatic compliance messages at no cost, plus opt-in web forms and text-to-join keywords. SimpleTexting says it is the only online texting service that does this. | Read 9 September 2026 |
| 10DLC registration | Supports 10DLC. SimpleTexting helps submit brand and use case details for a trust score, which carriers use to set throughput. | Read 9 September 2026 |
| Founded | 2010, in Brooklyn, New York | Read 9 September 2026 |
| Head office | One North Wacker, Suite 2500, Chicago, IL 60606, USA | Read 9 September 2026 |
| Ownership | Part of Sinch since 2021. | Read 9 September 2026 |
| US contracting entity | SimpleTexting, LLC. The terms are governed by Illinois law, with courts in Cook County, Illinois. | Read 9 September 2026 |
| Coverage | US, Canada, Puerto Rico and some Caribbean only. Visitors outside North America are sent to sister product Sinch Engage. | Read 9 September 2026 |
| Uptime or SLA | SimpleTexting advertises 99.95% uptime with second site replication. Its Terms instead guarantee no more than one day of downtime a month, with a one day pro rata credit, capped at seven a month and claimed by email within seven days. The Terms disclaim uninterrupted service. Public status page at status.simpletexting.com. | Read 9 September 2026 |
Not published means SimpleTexting's own pages were checked on that day and state no figure. Nothing here is carried over from the earlier version of this review.
When SimpleTexting fits
Choose SimpleTexting when you run marketing campaigns to a subscriber list at low or moderate volume, because its $29 a month entry plan, read September 9, 2026, covers 500 credits and includes three user seats. It fits you when you want a web dashboard with keywords, opt-in forms, drip campaigns and integrations to 1,000+ apps, or a local 10DLC number at $10 a month with same day activation.
When to look elsewhere
Look elsewhere when you send at high volume, since 50,000 texts cost $899 a month as of September 9, 2026, before carrier fees. SimpleTexting does not suit you when you need an SMPP connection or published throughput limits, since its REST API offers neither, per its pages read September 9, 2026. It does not publish SOC 2 or ISO 27001 status as of that date, and it says SMS is not strictly HIPAA compliant and tells healthcare customers to send only non-PHI content, with no BAA offer published.
SimpleTexting compared
SimpleTexting is ranked against the rest of its category on Best SMS marketing platforms in the USA.
SimpleTexting questions
How much does SimpleTexting cost?
SimpleTexting pricing starts at $29 a month for 500 credits, read September 9, 2026 from its pricing page. Larger monthly plans run to $899 a month for 50,000 credits. A local 10DLC number adds $10 a month plus a $4 one time registration.
Is there a SimpleTexting free trial?
The free trial lasts 14 days and requires no credit card, per the provider's pages read September 9, 2026. Phone, text, live chat and email support are available during the trial, seven days a week.
What is SimpleTexting?
SimpleTexting is an SMS marketing platform founded in 2010 in Brooklyn, New York, and part of Sinch since 2021. It offers a web dashboard with campaigns, keywords, subscribers and opt-in tools, plus a REST API, per its pages read September 9, 2026.