Open

About

OpenCX is the unified AI customer support platform. Automate 77% of customer interactions across chat, email, voice, and social — from a single AI engine.

Built for enterprises that need scale without sacrificing customer experience, OpenCX deploys one AI agent across every channel. Maintain consistent answers, accelerate resolutions, and free your team for the work that matters.

What's different:
• One AI engine for chat, email, voice, social, WhatsApp, Slack
• Works with Zendesk, HubSpot, Salesforce, Intercom, Freshdesk (under 1 hour)
• Outcome-based pricing — pay for results
• Enterprise security trusted by banks, payments, healthcare
• Agentic workflows — refunds, account updates, complex actions
• 95%+ accuracy with confidence thresholds

Trusted by MoneyGram (55M customers), Mollie (250K+ businesses), FareHarbor (a Booking.com company), Viva.com, TicketSwap, and more — with 60–80% automation rates and ATH CSAT scores.

Backed by Y Combinator. Live in days.