The Experience Agent handled over 11,000 participant conversations in one race week. A 95.4% resolution rate... that is pretty wild to see in the middle of the busiest week of an organizer’s year📈 Honestly, we’re so excited about what the team have been building with the Experience Agent. It’s really is a genuinely game changing tool for organizers!! On Wednesday 23 September, Rob Cope and Berenika Kotelko are going to host a webinar to show it taking action on participant requests live, from changing details to resending confirmations. They’ll also show the new inbox we’re building so event teams can see and manage the conversations that need them. And you don't need to be on Let's Do This for registration. The Experience Agent works with any registration platform you're already using. 📣 How AI Agents Can Action Participant Requests & Clear Your Inbox: Wednesday 23 September, 5:30pm BST / 12:30pm ET If race week has ever swallowed your inbox, come join us. Sign-up here: https://lnkd.in/dcXXYTin
Super cool! Excited to see this expand into more amazing things!
So excited to share what we've been building on the experience agent team! 🤩
Come see the Rob Cope and Berenika Kotelko show! They've got some amazing updates to share 🚀
Sam love this line/query "If race week has ever swallowed your inbox . . . " What mid to large sized event has NOT had that happen? Best wishes with this webinar!
We have shared Sam + Let's Do This!