neil carpenter

For millions of Americans, healthcare affordability isn’t an abstract policy issue — it’s a kitchen-table reality. Every day, families make impossible choices: refill a prescription or buy groceries, pay the rent or schedule a follow-up visit. The real opportunity? Helping people access the support that already exists — coverage programs, financial aid, and medication assistance that too often go untapped. If we can make that help visible and accessible at scale, we can start to rebuild trust and stability in the system. 👉 Read more on how the industry is tackling healthcare affordability: https://lnkd.in/gQ9UMbRD

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#ICYMI : Heads Up #MA friends: If QBP is the only ROI you’re using to justify #Stars spending or FTEs, the article below is worth your time to read. The Paragon Institute just dropped a new exposé on #MedicareAdvantage Quality Bonus Payments attached to 4+ #StarRatings which should give every MA plan leader pause. For the last decade, QBPs have quietly become an easy, default business case for #QualityImprovement: ⭐ “We need to do this to earn QBP.” ⭐ “The ROI is QBP preservation…if we don’t, we might lose QBP.” ⭐ “Without this, we risk our bonus.” That logic has been fragile for several years. It’s now increasingly politically fragile too. This administration has shown clear philosophical and policy alignment with Paragon’s views on a wide array of issues. And with this new posture on MA Quality incentives, any workplan elements using QBP as the sole ROI likely warrant rapid redesign to harvest other ROI as primary and/or to bolster QBP ROIs with expanded design/tactics. This doesn’t mean stopping improving quality improvement activities, walking away from Stars tactics or panicking. But it does mean: ✅ Re-interrogating your Stars investments and activities. ✅ Enhancing  efforts for “ROI impact” beyond QBP. ✅ Pressure-testing what activities would still makes sense to invest in if QBP was reduced, reshaped, or removed entirely. ➡️ Stars work that truly improves #accesstocare, #memberexperience, coding/documentation and health outcomes will survive any administration. ➡️ Stars work justified solely by QBP math may not survive this one. Please read Paragon’s piece. Then ask yourself, your CEO and your CFO some harder questions. Because the ground under MA Star Ratings incentives is shifting, whether we like it or not. https://lnkd.in/gnuJZU4c

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"People like me should be at the table." - Sharon Bowen, Chair of NYSE Just back from an excellent NACD (National Association of Corporate Directors) Summit 2025 in Washington, D.C. (my first time attending)! This annual gathering of corporate directors was full of inspiration, practical advice, and lots of opportunities to connect with peers and friends. My mind is full of ideas, and I'm feeling energized to apply many of the learnings in the boardroom. A few top takeaways I’m bringing back to the board: ✅ The High-Trust Board-CEO Partnership: Trust enables speed. We should encourage the CEO to communicate early, often, and why, and critically, to stay on mission and values even when short-term pressure mounts. ✅ Succession as DNA: We can't wait for a crisis. CEO succession must be continuous, including regular external talent diligence to set a high bar and determine if internal candidates are the disruptors we need. Board self-reflection via 360-degree feedback is just as vital for continuous board refreshment. ✅ The AI Imperative: As one panelist stated, "If you don't have an AI strategy, you're planning for extinction." The board must move past education to integrated AI governance. We also need to be mindful of systemic risks, like the market concentration of the Magnificent 7 (~35% of the S&P 500!), as we govern these technologies. ✅ Talent Transformation: With Gen Z and Millennials making up 70% of the workforce by 2030, we need to proactively design our organizations for digital natives, providing clarity on the human role alongside AI. What were your biggest takeaways from the Summit? So good to see so many awesome people in DC! Lisa Nelson Robin Mendelson Lisa M. Shalett Lisa DeCarlo Beth H. Christine Larsen Brenda Becker Phyllis Lockett Angela F. Williams, JD, M.Div Suzanne Brown Justin Kan Claudia Pici Morris Caroline Schoenecker Will A. Clarke Marie Oh Huber Shannon Nash, Esq., CPA Vanessa Pegueros Lisa Lim Susan Angele #NACDSummit #CorporateGovernance #Boardroom #Directorship #Strategy #Leadership

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Our CEO, Faisal Tai, MD and the PsychPlus team are excited to be attending the National Association for Behavioral Healthcare's 2026 Annual Meeting in Washington, DC, this week. The meeting is focused on Future-Forward Leadership in Behavioral Healthcare: Imagine. Innovate. Transform. This meeting convenes CEOs, clinical and operational leaders, and policy influencers from across the behavioral health continuum—inpatient, residential, PHP/IOP, and outpatient—to tackle access, quality, parity, workforce, and value-based care. We’ll be there to listen, learn, and collaborate with peers who are rethinking how levels of care fit together into a more coordinated, outcomes-driven behavioral health ecosystem. If you’ll be at NABH, let’s connect!

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