As a super admin or content admin, you can manage messages sent to your LinkedIn Page, organizing them by topic, and filtering archived or spam messages.
To view and reply to your Page’s messages:
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Go to your Page super admin or content admin view.
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Click Inbox in the left menu.
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Click a conversation to view or reply to a message.
- To edit the topic of a conversation, click the
More menu in the upper-right corner of the message, click Edit conversation topic, and select a new topic.
- Admins can see the name of the admin who sent each message, but members can’t see admin names.
- To edit the topic of a conversation, click the
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Click Inbox drop-down at the top of your messages, and choose Archived or Spam to quickly filter your conversations.
To view and reply to your Page’s messages:
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Go to your Page super admin or content admin view.
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Tap the
Message icon in the upper-right corner to open your member inbox. -
Tap the banner at the top of the inbox.
- If you manage one Page, tap your Page name.
- If you manage multiple Pages or you have a Sales Navigator or Recruiter account, tap More inboxes.
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Tap a conversation to view or reply to a message.
- To edit the topic of a conversation, tap the
More menu in the upper-right corner of the message, tap Edit conversation topic, and select a new topic.
- Admins can see the name of the admin who sent each message, but members can’t see admin names.
- To edit the topic of a conversation, tap the
-
Tap the Inbox drop-down at the top of your messages, and choose Archived or Spam to quickly filter your conversations.
If a message is spam, inappropriate, or abusive, you can restrict the member from your Page to stop them from sending more messages, or you can mark the message as spam which will move to a Spam folder. You can also mute the conversation or report the message.
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