Trinity Metro

This Customer Service Week, we’re celebrating the Trinity Metro team members who go the extra mile every day. From Customer Support & Solutions and Customer Relations to our Community Engagement team, our staff helps make sure customers feel heard and supported, understand their transit options and can get where they need to go. Whether they’re answering questions, helping someone plan a trip or assisting customers in person, their work plays an important role in connecting people to life. Thank you to our customer service teams for the patience, knowledge and care they bring to our customers every day.

Today, Trinity Metro was proud to partner with Workforce Solutions for Tarrant County and Texas Wesleyan University for the Fort Worth Area Job Fair. The event brought together area employers and job seekers looking to make their next career connection. Trinity Metro was there to help attendees understand the transit options available to reach jobs, interviews and other opportunities across our service area. Partnerships like this are an important part of how we help connect people to opportunity and to life. Thank you to Workforce Solutions for Tarrant County, Texas Wesleyan University and all of the participating employers for helping make today’s event possible.

Meet Casey, TEXRail’s 1 millionth ride of 2026! Casey rides TEXRail to his job at DFW Airport, and his trip marked an important milestone for Trinity Metro: for the first time since TEXRail began service, the line has reached 1 million rides in a single year. To celebrate the occasion, Trinity Metro team members, including President and CEO Rich Andreski, welcomed Casey at the platform at Fort Worth Central Station. This milestone represents more than a number. It reflects the thousands of riders who choose TEXRail for work, airport travel and connections across North Texas every day. Thank you to Casey and to every rider who helped make this milestone possible. #TEXRail #TrinityMetro #PublicTransit #FortWorth

Today, Trinity Metro celebrated the launch of La Línea Rosa, a route designed around more than mobility. It was created to reflect the culture, people and neighborhoods it connects. Beginning tomorrow, La Línea Rosa will travel from Fort Worth Central Station through Downtown, the Near Southside and the Hemphill corridor to La Gran Plaza. Its three exterior designs and vibrant interiors celebrate the identity and energy of the communities along the route. Thank you to the many Trinity Metro team members who helped bring this launch to life, and to the community leaders who joined us today, including Mayor Mattie Parker, Councilwoman Jeanette Martinez, Miguel Calera of La Gran Plaza, Megan Henderson of Near Southside, Inc., and Trinity Metro President and CEO Rich Andreski. A special thank you as well to the Mariachi Sol de Texas, Mariachi La Gran Plaza de Fort Worth and Ballet Folklorico Azteca and Joseph Neville and Carolina Imperial for helping make the celebration so memorable. La Línea Rosa is a connection between places, but also between communities. La Línea Rosa begins regular service tomorrow, and we’re excited to see riders experience the route! Let's Ride! 🩷🌹

A big thank you to everyone who joined us for Trinity Metro’s Annual Bus Stop Cleanup Day. 🚌🧤 Volunteers spent the morning helping clean bus stops across our community, making transit spaces more welcoming for the people who use them every day. We’re grateful to everyone who gave their time, brought their energy and helped make this annual tradition possible. Thank you for showing up for our riders and our community!

Today, Trinity Metro celebrated a major step forward for regional transportation with the groundbreaking of the Trinity Railway Express Double-Track Project at Trinity Lakes Station. The project will add 2.4 miles of new double track, helping reduce single-track constraints, improve operational flexibility and reliability, strengthen connections to jobs and opportunity, and add capacity to support future ridership growth across North Texas. This project is made possible through a partnership with the North Central Texas Council of Governments and is part of a larger regional collaboration with DART to improve TRE service. Thank you to the leaders who joined us to mark this important milestone: Mayor Mattie Parker, City of Fort Worth Councilmember Deborah Peoples, Fort Worth City Council District 5 Gail Lyssy, Regional Administrator, Region 6, Federal Transit Administration Michael Morris, Director of Transportation, North Central Texas Council of Governments Richard Andreski, President & Chief Executive Officer, Trinity Metro We’re excited to see this investment take shape and continue building a stronger, more connected transit network for North Texas.

On Aug. 6, Trinity Metro Chief Strategy Officer Anette Landeros joined regional leaders for a discussion presented as part of the Fort Worth Report’s Candid Conversations series about what the World Cup meant for Tarrant County beyond the final score. The panel also included Drew Hays, executive director of the Fort Worth Sports Commission and vice president of sports at Visit Fort Worth; Michael E. Nalley, director of hospitality management and professor of practice at The University of Texas at Arlington; and Jennifer Wichmann, deputy city manager for the City of Arlington. The conversation explored how regional collaboration supported the event, which local businesses benefited, how national media attention elevated Fort Worth, and how cities, agencies and partners adapted to changing demands. Landeros also highlighted the lasting impact of Trinity Metro’s investment. Improvements such as increased lighting, enhanced wayfinding and the large video wall at Fort Worth Central Station will continue serving riders long after the games. Trinity Metro’s shuttle service also drew national attention, demonstrating how strategic transit investments can support major events while creating long-term value for the community. The tournament may be over, but the partnerships, lessons and improvements will continue shaping how Tarrant County prepares for future major events.

Over the past several weeks, Trinity Metro had the privilege of helping move thousands of fans from around the world as North Texas took center stage during the World Cup. During the course of the tournament, Trinity Metro transported fans from around the region and around the world, helping connect visitors to matches, watch parties, and destinations across North Texas. We are proud to say that we consistently heard positive feedback from riders about the ease of using our services and, most importantly, about the hospitality and friendliness of our employees. This success would not have been possible without the dedication of our entire organization. Employees from across Trinity Metro stepped up in countless ways to support this historic event, demonstrating flexibility, professionalism, and an unwavering commitment to customer service. To every rider who chose Trinity Metro during the World Cup - THANK YOU. And to every Trinity Metro employee who played a role in making this summer a success -THANK YOU. This tournament showcased the important role public transportation plays in connecting people to life and supporting major global events. We are incredibly proud to have been part of this moment for North Texas!

As the World Cup comes to a close, we want to take a moment to recognize the incredible Trinity Metro team behind the scenes who helped make this historic summer a success. Employees across Trinity Metro worked various shifts throughout the tournament to support our operations and assist fans from around the world. We’ve heard wonderful feedback about the seamless experience fans had using our services to travel to Dallas Stadium, but just as importantly, we’ve heard about the hospitality, friendliness, and professionalism of our employees. Every department played a role; this was truly an organization-wide effort. To every Trinity Metro employee: thank you. Your dedication, flexibility, and commitment helped create memorable experiences for thousands of visitors and showcased the very best of our organization and our region. The trains and buses kept moving, but it was our people who made the experience special. We owe a tremendous debt of gratitude to each and every one of you. Thank you for helping make this summer one to remember! ⚽🚆