When early arrivals and unexpected delays collide with rigid, static stand allocations, planning teams are often forced into reactive reassignments. Trying to eliminate unpredictability on the apron is impossible, but optimizing how your schedule absorbs it isn't. Instead of applying uniform static buffers across every rotation, ResourceManager's dynamic buffers widen margins where flights are uncertain and tighten them where arrivals are highly predictable. This intelligent orchestration unlocks hidden capacity across the entire day-of-operations. Dynamic buffers safely compress the stand plan to create space during peak travel periods. This increase in space equates to up to 19 extra flights per day all with zero construction and no added risk to schedule. Read the full article: https://lnkd.in/ejF7Z9wk
About us
Assaia is the global leader in AI-driven turnaround optimization, dedicated to empowering airports and airlines to deliver a more efficient, sustainable and reliable travel experience. By leveraging a foundation of over 2 million observed turnarounds - the industry’s largest and most sophisticated dataset - we transform live video into real-time operational transparency. This shift eliminates the ‘black box’ on the apron, empowering airlines and airports to maximize gate capacity and improve on-time performance through a single, unified view of the turnaround. Our technology is proven at major global airport hubs, including London Gatwick, Seattle-Tacoma Airport, Aeroporti di Roma, JFKIAT, and Toronto Pearson Airport, supporting carriers such as British Airways, United Airlines, and Alaska Airlines. By shifting from reactive to predictive, our partners have unlocked significant value through increased throughput and enhanced passenger experiences. Proven Impact: 17% increase in on-time performance 5 minute average delay reduction 50% decrease in unsafe behaviour 1.5M kg annual CO2 reduction
- Website
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https://www.assaia.com
External link for Assaia
- Industry
- Information Technology & Services
- Company size
- 51-200 employees
- Headquarters
- Zurich
- Type
- Privately Held
- Specialties
- AI, Airports, Airlines, Ground Handlers, Process Optimization, Safety, Sustainability, Video Analytics, A-CDM, Artificial Intelligence , Turnaround optimization, Stand management, and Resource Management System
Locations
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Primary
Get directions
Operations Center
Zurich, 8058, CH
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Get directions
5188 Bassett Rd
Burdett, New York 14818, US
Employees at Assaia
Updates
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Assaia are proud to announce our partnership with Frontier Audio to bring natural speech interaction to aircraft turnaround operations. Ground crews already communicate key operational information vocally. Now, that vital context flows seamlessly between the apron and core airport systems. Key highlights include: - Seamless Event Capture: Frontier Audio's intelligent headsets recognize operational communications as they happen, instantly passing timestamped events to Assaia's ApronAI solution. - Instant Communication: ApronAI alerts reach ground handling teams directly via voice, allowing crews to respond to potential delays immediately without stopping to look at a device. - Field-Tested Results: Successful live trials with a major airline confirmed improved communication clarity, reduced operational noise and better situational awareness. Read the full announcement: https://lnkd.in/e8KBM8hx
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Historically, managing the aircraft turnaround meant choosing between two incomplete sources of data: what legacy systems scheduled to happen, and what ground crews manually entered after the fact. Computer vision changed this by giving operators eyes on the apron, automatically tracking physical milestones as they occur. But physical motion is only half the picture. The other half is spoken. Every single turn relies on an invisible stream of human coordination - walkaround confirmations, fueling updates, and equipment delays vocalized over the radio. When that spoken context stays isolated between two people on stand, the broader operation loses valuable information. In Assaia's latest article, we explore why combining computer vision with natural voice intelligence is the next major leap in turnaround management: - Capturing real-world context: Turning natural frontline speech into timestamped data without forcing workers to memorize rigid scripts or touch a screen. - Delivering alerts to the apron: Automated turnaround alerts delivered directly to the ears of the crew on stand, allowing teams to receive time-sensitive information completely hands-free. - Designed for human reality: Leveraging equipment crews already wear for pushback and hearing protection to make integration easy. Read the full article: https://lnkd.in/eabx__HG
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Last week at FTE Global in Dallas, Assaia President, Americas, Tim Toerber, and Frontier Audio CEO, Peter Moeckel, shared how our teams are integrating computer vision and voice intelligence across aircraft turnaround operations. During the presentation, 'Bringing eyes, ears, and a voice to the turnaround: Assaia & Frontier Audio', they demonstrated how pairing Assaia's ApronAI solution with Frontier Audio's intelligent headsets allows ground handling teams to log operational milestones hands-free using natural speech, while receiving real-time audio alerts as they work. Key takeaways from the session included: - Full situational awareness: How combining operational speech on the apron with real-time data from computer vision creates a fuller operational picture. - Frontline efficiency: The practical impact of delivering live alerts straight to ground handling teams without requiring them to check screens or rely on radio relays. - Field results: Insights gathered from live trials with major airline and ground handling teams regarding communication clarity and safety. If you missed the session or want to explore how this integration works on the apron, read more here: https://lnkd.in/e8KBM8hx #FTEGlobal
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This week at FTE Global 2026 in Dallas, the aviation industry came together at the Pioneer Awards ceremony. Sponsored by Assaia, this ceremony celebrates the airports and airlines setting new benchmarks for operational resilience, sustainability, and collaboration. We extend our congratulations to all of the 2026 Pioneer Award recipients, including several of Assaia's valued customers and partners: - Munich Airport (MUC): For establishing a premium innovation hub leveraging AI turnaround tools, robotics, and data-driven process mining. - International Airlines Group (IAGi): For scaling innovation across AI, maintenance planning, and inflight connectivity. - All Nippon Airways (ANA): For pioneering autonomous ramp operations and AI turbulence prediction. - Turkish Airlines: For advancing modern retailing, AI travel interfaces, and digital passenger experience. - Dallas Fort Worth International Airport (DFW): For leading with digital twin technology, private 5G, and dynamic cloud resource management. - Japan Airport Terminal Co., Ltd.: For driving cross-industry co-creation through the "terminal.0 HANEDA" initiative. Assaia’s President – Americas, Tim Toerber, had the honor of presenting the award to Thomas Hoff Andersson and the team at Munich Airport. Thank you to Future Travel Experience for hosting a brilliant event! #FTEGlobal
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We are delighted to announce that United Airlines Ventures (UAV), the corporate venture capital arm of United Airlines, has invested in Assaia to support the continued development of StandManager, our next-generation stand and gate management solution within Assaia's ResourceManager platform. Managing stand and gate allocations in complex airport environments is one of aviation's most persistent operational challenges. Assaia's StandManager brings together live operational data, flexible business rules, and real-time conditions into a unified solution - helping airlines and airports optimize gate usage as conditions change. Assaia CEO Christiaan Hen says, "This investment is a strong signal of confidence in our approach. We are building StandManager to serve complex airline and airport environments across the industry, and support from an investor with deep aviation experience helps us accelerate that work for the broader market.” Read the full announcement: https://lnkd.in/e7zqjd5k
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Assaia are proud to announce our partnership with Frontier Audio to bring natural speech interaction to aircraft turnaround operations. Ground crews already communicate key operational information vocally. Now, that vital context flows seamlessly between the apron and core airport systems. Key highlights include: - Seamless Event Capture: Frontier Audio's intelligent headsets recognize operational communications as they happen, instantly passing timestamped events to Assaia's ApronAI solution. - Instant Communication: ApronAI alerts reach ground handling teams directly via voice, allowing crews to respond to potential delays immediately without stopping to look at a device. - Field-Tested Results: Successful live trials with a major airline confirmed improved communication clarity, reduced operational noise and better situational awareness. Read the full announcement: https://lnkd.in/e8KBM8hx
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As aviation leaders gather for FTE Global, Assaia will be sharing insights on the future of airside operations. On 10 September, our President, Americas, Tim Toerber, will co-present alongside Peter Moeckel, CEO at Frontier Audio. Together, they will explore how computer vision and audio intelligence gives airports, airlines, and ground handlers full situational awareness on the ramp. If you are attending FTE Global (Future Travel Experience) in Dallas, Texas, join the session to discover how integrated technology is transforming airside operations and elevating turnaround performance. #FTEGlobal
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In a recent Passenger Terminal World article, Assaia's CEO Christiaan Hen explores how operational resilience is shifting from static stand planning and allocation to a more dynamic process. As traffic growth continues to outpace physical infrastructure expansion, relying on traditional fixed buffers and manual stand planning leads to under utilization of resources. By replacing rigid assumptions with Assaia's ResourceManager, airports can dynamically adjust stand allocations based on live flight data and operating conditions. The impact of this next-generation resource management solution is clear: - 5% increase in stand utilization during peak periods - Allows for up to 19 additional flights per day at a large airport - Zero construction required Read the full article: https://lnkd.in/eAY8-Dei
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As the core technology of our ApronAI solution, computer-vision relies on live video feeds to turn raw footage into actionable data. Given that cameras serve as the primary input for airside visibility, hardware requirements are a frequent point of discussion with our customers. One of the strategic advantages of ApronAI is its adaptability; airports are not always required to invest in new hardware. Our solutions are designed to be flexible, allowing airports to leverage their existing infrastructure to achieve real-time visibility of their operations. Below, we address the most frequently asked questions regarding camera configurations, optimal positioning, and maximizing the utility of current airports assets, from PTZ compatibility to multi-stand coverage.