What if the next generation of clinical researchers has never even heard of clinical research? This month’s People Before Protocols looks at why education needs to come before recruitment, and why we need to make clinical research more accessible, understandable and visible to the wider public. Especially to the young people who may one day shape our industry. At Innovative Trials, we believe Educate First. Recruit Second. And we’ve been putting that belief into action. Something very exciting is coming soon… 👀 We’re not quite ready to tell you everything yet, but let’s just say this one is for the next generation. Watch this space. #PeopleBeforeProtocols #InnovativeTrials #ClinicalResearch #ClinicalTrials #EducationFirst #FutureOfClinicalResearch
Innovative Trials
Pharmaceutical Manufacturing
Letchworth Garden City, Hertfordshire 11,701 followers
Human support that keeps trials moving
About us
Innovative Trials was built around a simple belief — patient recruitment works better when people feel supported. For more than 16 years, we’ve worked alongside study teams who are juggling a lot. Pressure to deliver recruitment targets. Concerns around retention. Internal questions about bringing in another vendor. Worries about compliance, site relationships, and whether support will actually continue once the contract is signed. We get it, because we’ve heard it all before. That’s why we focus on feeling like an extension of your team rather than an outside supplier. We work closely with sponsors, CROs, and sites to make the process feel straightforward, collaborative, and genuinely helpful from day one. Our support spans three key areas: patient recruitment and retention materials that people actually engage with, hands-on 1:1 site support and coaching, and our global Patient Support Center, in-country support across 70+ countries and in more than 120 languages. What matters most to us is keeping the human side of clinical trials alive. Patients need reassurance. Sites need support. Study teams need partners they can trust to just get on with it. As one of the few specialist patient recruitment companies that’s still privately owned, we’re able to stay flexible, responsive, and focused on doing what’s right for our clients and patients — not what looks best on a board report. Clinical trials are complicated enough. Working with your recruitment partner shouldn’t be. For more information about what we do at Innovative Trials, visit: www.innnovativetrials.com
- Website
-
http://www.innovativetrials.com
External link for Innovative Trials
- Industry
- Pharmaceutical Manufacturing
- Company size
- 51-200 employees
- Headquarters
- Letchworth Garden City, Hertfordshire
- Type
- Privately Held
- Founded
- 2010
- Specialties
- Site Performance, Patient Support, Global In Country Support, Compliance, and Education
Locations
-
Primary
Get directions
Innovative House
Letchworth Garden City, Hertfordshire SG6 2WW, GB
-
Get directions
421 Fayetteville St
Raleigh, North Carolina 27601, US
Employees at Innovative Trials
Updates
-
🎓 3 WEEKS TO GO to Society for Clinical Research Sites (SCRS) Global Summit Who says clinical research is just for people who already work in clinical research? We don't. The Innovative Trials Academy is coming. And it’s bigger than an industry initiative. It’s an invitation. More soon. 👀 #InnovativeTrialsAcademy #ITA #ClinicalResearch #Booth911
-
Fun Fact about our new SPD Karen Tkaczyk ..... She won our giant Easter Egg 2 and Half years ago at Scope !! #throwback
-
-
Something is coming. Two voices. One question. Why did the Innovative Trials Academy need to happen? Kate Shaw, Founder & CEO, and Eloise Moffett, Vice President of Commercial have been thinking about this one. More coming soon....... #InnovativeTrialsAcademy #BeyondTheTrial
-
-
🌎 Global doesn’t mean automated. A patient doesn’t care that your support centre has a chatbot available in 14 languages. They care that when they call, someone answers. Someone who speaks their language. Someone who understands their culture. Someone who knows that “I’m fine” doesn’t always mean I’m fine. Someone who can listen, explain, reassure and know when a conversation needs a human touch. Because clinical trials can already feel complicated enough. And when you’re a patient, sometimes you don’t need another automated message telling you to “press 1 for more information.” You need a person. That’s why our Global Patient Support Center puts people at the heart of support — across countries, cultures and time zones. Because the space between appointments matters. And sometimes, the most important technology is simply someone picking up the phone. 📞 #PatientSupport #ClinicalTrials #PatientRetention #PatientCentricity #ClinicalResearch #PeopleBeforeProtocols
-
-
Apparently one new team member wasn’t enough. So we’re looking for six. Our Patient Recruitment team at Innovative Trials is growing, and we have opportunities for people who want to do meaningful work in clinical research, alongside some very good humans. We’re recruiting: 4 × Study Support / Patient Recruitment Coordinators Based in Letchworth | Permanent | On-site 2 × Study Lead / Patient Recruitment Managers Based in Letchworth | Permanent | Hybrid The roles are different, but the mission is the same: helping clinical studies recruit and retain the patients they need, while making the experience better for the sponsors, sites and people involved. For our Study Support / PRC roles We’re looking for people who are organised, curious, comfortable with detail and good at keeping lots of moving parts moving. You’ll support recruitment and retention studies across materials development, translation, fulfilment, data and project delivery, working closely with project leads, vendors and the wider team. For our Study Lead / PRM roles We’re looking for experienced project leaders who know patient recruitment and retention and can confidently manage complex studies, client relationships, teams, timelines and budgets. You’ll be responsible for taking projects from strategy through delivery, making sure they land in full, on time and within budget, without losing sight of the people involved. And whichever role you’re interested in, you’ll be joining a business that believes clinical trials work better when we remember there are actual human beings behind the protocols. People before protocols. Always. Take a look at the vacancies here: https://lnkd.in/eVmp-3ip And if somebody immediately sprang to mind while you were reading this, send it their way. #Hiring #ClinicalResearch #ClinicalTrials #PatientRecruitment #LifeSciences #ClinicalResearchJobs #Letchworth #herewegrowagain Bea Wright
-
-
🚨 BIG NEWS FROM INNOVATIVE TRIALS! 🚨 We’re absolutely delighted to welcome Karen Tkaczyk to the Innovative Trials team as our new Strategic Partnership Director, US! 🇺🇸 Karen joins us at an exciting time as we continue to grow, build new relationships and challenge the way things are done across clinical research. Her focus? Building meaningful partnerships. Creating new opportunities. And making a bigger impact together. We’re excited to see what happens next. 🚀 Welcome to the team, Karen! We’re so glad you’re here. 💙 #InnovativeTrials #NewJoiner #StrategicPartnerships #ClinicalResearch #ClinicalTrials #LifeSciences #TeamInnovativeTrials
-
-
🐶 Okay, maybe the pup won’t actually pick up the phone… …but the pet parent might need to. 📞 Because when your pet is taking part in an animal clinical trial, it’s not just the animal going through the experience. There’s a human on the other end of the leash. A pet parent who might have questions. Who might need reassurance. Who might simply want to talk to someone who understands. That’s where a Pet Parent Support Center comes in. Real people. Real conversations. Real support — when pet parents need it. Because animal health might be about the patient with four paws… …but support has to include the person with two. 🐾 #AnimalClinicalTrials #AnimalHealth #PetParents #ClinicalResearch #PatientSupport #PetCare #PeopleBeforeProtocols
-
What if a tiny patch could make a big difference to retention? For a child taking part in a clinical trial, it’s not just about the appointments, procedures and protocol, It’s about everything that happens in between. That’s where our Retention Patch Programme comes in, in partnership with Oliver Patch Project. Designed to help children feel connected, recognised and motivated throughout their clinical trial journey, the programme gives young participants something tangible that makes being part of a trial feel a little less clinical — and a little more human. Because retention isn’t just a number on a dashboard. It’s a child. It’s a family. It’s another appointment. Another blood draw. Another “you’ve got this.” And sometimes, the smallest things can help make the journey feel a little easier. Watch the video to see how the Retention Patch Programme works — and why we believe the space between visits matters. People before protocols. Always. Brian Burkhardt #ClinicalTrials #PatientRetention #PatientRecruitment #Pediatrics #ClinicalResearch #PatientExperience #PeopleBeforeProtocols
-
4 weeks and counting to Society for Clinical Research Sites (SCRS) 20th Site Solutions Summit in Orlando ..... Booth 911. NEW INNOVATION, NEW PROTECTION OF THE FUTURE OF CLINICAL RESEARCH, NEW BOOTH Innovative Trials. Eloise Moffett Kate Shaw #patientrecruitment #patientretention #education
-