Trust Center
Welcome to Navan’s Trust Center, a resource dedicated to ensuring our customers have full visibility into our commitment to data privacy and security. At Navan, we recognize that trust is earned by safeguarding your information. Use this Trust Center to learn about our security practices and request access to security documentation.
Trust Center Updates
Navan's 2025 SOC1 and SOC2 Reports Published
We're pleased to announce that our latest SOC 1 and SOC 2 Type 2 reports are now available on our Trust Center. These reports cover the audit period of December 1, 2024 to November 30, 2025 and provide independent validation of our security controls and operational procedures.
Active Phishing Campaign
Dear Hotel Partner,
Your security is very important to us. We want to make you aware of a recent phishing campaign targeting the travel and hospitality industry: On November 28, fraudsters sent fake emails imitating Navan Credit Card Authorization (CCA) form from 3rd party email addresses that are not associated with Navan. Please rest assured, our systems remain secure and we have no indication of unauthorized access to navan Systems or Data.
What you need to know:
- Genuine Navan CCAs always come from [email protected].
- Fake CCAs may use a slightly different font and do not include the hotel name.
- For your safety, please do not click on any links or download attachments from suspicious emails.
Official emails from Navan will always originate from navan.com. Emails not associated with navan.com are likely fishing attacks or fakes. We sincerely apologize for any worry or inconvenience this may have caused.
We encourage you to report any suspicious Navan related emails to [email protected]. Thank you for your ongoing trust, vigilance, and partnership.
Updates to Navan's subprocessor list
April 4, 2025 Update to Navan's Subprocessor List
Conferma, Ltd., UK - Conferma allows Navan to create virtual cards for customer transactions.
February 11, 2025 Subprocessor List Update
We are adding the following entities:
Veryfi, Inc. - Assist with Optical Character Recognition (OCR).
Open AI, Inc.- Process traveler support requests made through Navan’s virtual support agent.